WORKING WITH CUSTOMERS Leading Craft Desire for Beer Experiences Collaborating with Customers Perfecting the Product A Mutual Match Attractive line-up: The four main Archipelago variants command attention The Archipelago Brewery was set up as an independent division under HEINEKEN's Asia Pacific Breweries Singapore (APBS) in 2008, located in a small standalone building within the main brewery. The brewing proposition of the APBS headquarters and the small Archipelago Brewery fit perfectly together. While the main brewery produces global HEINEKEN brands, including Heineken® and Tiger Beer, Archipelago develops draught craft beers for the local market. Currently, these include four permanent variants - Archipelago Belgian Wit, Archipelago Summer Ale, Archipelago Bohemian Lager, and Arcihpelago Irish Ale - plus three to four limited editions per year. Archipelago Brewery is an acclaimed craft beer producer, with the leading craft beer brand in Singapore. When the Archipelago Brewery was established, it was predicted the growing trend for craft beer in Western Europe and the USA would soon spread to the rest of the world. This is now starting to be the case in Singapore. "We're seeing a positive uptake in adventurous consumers looking for diverse beer experiences," says Hoshang. "Our Archipelago craft beer range is well placed to address this desire. We can keep fulfilling the wish for adventure through our innovative limited editions - like our recent Caramel Apple Ale - and further collaborations, if they're the right mutual match." The brewery's Archipelago Evviva L'ltalia for Jamie's Italian is an example of HEINEKEN's dedication to working together with customers, finding exactly the right beer to suit the need. This is just one of the ways the Company uses its portfolio of beers and breweries around the world to provide innovative, tailored solutions to benefit both businesses. K "They wanted an easy-going, accessible, refreshing beer in line with Jamie's approach to cooking; a beer that's traditionally rooted, handcrafted, but also different from other beers available on the market." In order to create the perfect beer, the Archipelago team undertook several rounds of product development, tasting, recipe discussions and fine-tuning, working closely with the restaurant. Archipelago Brewery welcomes partnership projects but also has a selective approach based on mutual benefit. "We are very careful when it comes to creating a bespoke beer for a customer," says Hoshang. "We have to ensure the profiles match - it must be a win-win. In the case of Jamie's restaurant, there is a clear fit between our brands." Archipelago was selected as the exclusive draught beer partner for the restaurant based on its capabilities, quality standards and international award- winning brews. "There is a focus on freshness and natural specialty ingredients at Jamie's Italian and we wanted to ensure the beer paired well with the food," explains Scott Baczek, Brewer at Archipelago Brewery. "We focused on subtle, complementary flavours; herbal, floral, and citrus. We used a healthy amount of hop flowers in the brewing process to bring these flavours to the forefront of the palate. The result was a subtly complex beer with a dynamic flavour and aroma, and a clean, crisp, refreshing finish." Having been given the final seal of approval, the finished brew was named Archipelago Evviva L'ltalia to reflect the vibrant Italian restaurant spirit. A few months after launch, the testament to success comes from the feedback of both customers and consumers. "We hear from the staff at Jamie's Italian that our beer has enjoyed a great reaction from the diners," says Hoshang. Edition 1 201A World of HEINEKEN

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World of Heineken | 2014 | | pagina 27