Sustainability has become an integral aspect of our internal behaviour iiiiii ii SUSTAINABILITY Are you working alone to meet your goals? We target continuous improvements throughout the entire value chain, from barley to bar. In a great many instances this involves working with partners to drive change. As an example, we play a highly active role in the Sustainable Agriculture Initiative (SAI), an industry platform that addresses all aspects of sustainable agriculture from irrigation to biodiversity. SAI's principles and practices are a key part of our agriculture and sourcing strategy. Collaboration is also becoming an increasingly important factor in the scope and effectiveness of our sustainability activities. In recognition of this, we have launched a number of innovation contests, which last year focused particularly on packaging. By combining HEINEKEN's expertise and scale with the creativity of our employees, consumers and suppliers, we believe we can generate exciting ideas and ultimately develop innovative solutions to specific needs in our value chain. As an alcohol producer, advocating responsible consumption will always be a high priority. Last year, we significantly advanced our commitments in this area when we joined 11 other global alcohol businesses to announce a series of commitments that will support a reduction in harmful drinking. We will implement these actions throughout HEINEKEN over the coming five years. How will overall progress be measured? We will continue to monitor and measure progress on a quarterly basis through our online reporting tool Green Gauge, a more detailed version of which was rolled out in 2012. We also publish our performance annually in our global and local sustainability reports. We have spent the last three years laying the groundwork for Brewing a Better Future. With our new commitments for the next three years in place, we are in a strong position to brew an even better future. view with Read our latest sustainability report online 2012 Sustainability Report HEINEKEN's latest global sustainability report, which provides in-depth information about all of our sustainability achievements, as well as future plans, was published in April 2013. Visit: sustainabilityreport.heineken.com to read the full, interactive online report. cooling customer consumer Edition 2 2013 World of HEINEKEN 35

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World of Heineken | 2013 | | pagina 35