WINNING WITH CONSUMERS L THE CLUB Heineken open your wortd h Heineken OPEN DESIGN EXPLORATIONS S- COITION I - HEINEKEN INVITED 19 DESIGN TALENTS FP-OM 4 CONTINENTS TO E "BARK ON A CREATIVE JOURNEY: 'ENVISION A CONCEPT-NIGHTCLUB'. THE CL'JB POPS UP AT THE illLAN DESIGN WEEK 2012. VO'J'RE WELCOME. OPEN OAILV 13.00-23.00* MO.'RS FPOM 17TH JNTIL THE 20TH OF APAIL 2012. I Nineteen designers from six different disciplines were I able to try out new ideas with total freedom S 33 S T. -k ineke THE 2J «f,4 4r THE FUTURE FUTURE ninuE i tninur Running the Limited Edition design contest via social media demonstrated the power of truly interacting with the consumer The more consistent you are in your foundation layer, the more freedom you create for yourself to play with it. That makes the next level of design - new product platforms - possible. This layer ensures that we engage consumers and stay exciting every day of the year. Heineken® was the first to introduce the aluminium STR glow-in-the-dark bottle for premium drinking occasions, as well as more technically-driven design innovations such as the DraughtKeg for social home-drinking occasions. More recent examples include the limited edition gift pack competition we ran to source a design for our 140-year anniversary bottle. Designers from around the world were challenged to come up with a new bottle design that symbolised 'bringing people together' - something that Heineken® has done for 140 years. The only reason that designers were able to play with different colours in the design and tweak our logo, is because the original shape of the logo is so recognisable that it doesn't even matter what you do to it, people still recognise it as Heineken®. Another example is the 'Your Heineken®' activation, which allows consumers to personalise their own gift pack of six Heineken® bottles online. We don't have to worry what people do with their design, as we're confident that the person receiving the gift pack will immediately recognise that it's a Heineken®. Running design contests via social media demonstrates the power of true two-way interaction with the consumer. It gives them the power to influence and become part of your product. The Limited Edition bottle design was successful beyond our wildest expectations, even getting picked up by leading lifestyle and design titles such as Cool Hunting, the Dieline and Core77. It's extremely unusual to get this kind of coverage for a commodity product like beer. But this is where Heineken® wants to be: developing design as an activation platform - the aspirational third and final level of design. Aspirational At Milan Design Week, which attracts around 400,000 people from around the world, some fast-moving consumer brands were handing out samples for promotional purposes, but Heineken® took things a step further and it paid off. We used q crowd sourcing approach via social media to select 19 designers from six different disciplines, including graphic design, fashion, motion and interior architecture, to come up with a concept for a pop-up night club. The pop-up club allowed us to try new things with total freedom. In a similar way that car manufacturers exhibit concept vehicles at motor shows, it provided us with an opportunity to test reactions to unique design approaches. With everything we design, we aim to enhance social interaction and add to the enjoyment of an experience. With the concept club we wanted people to enter a dream world and leave their normal life behind. The club was divided into different zones to reflect the different stages of the night, such as high energy, dancing and then chill-out areas. The results were spectacular and had brilliant 24 World of HEINEKEN Quarter 3 2012

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World of Heineken | 2012 | | pagina 24