TRENDS INNOVATIONS Heineken has rolled out the world's first 'green' draught system, 'David Green', enabling its customers to be the first in the market with this green, energy-saving technology. It offers customers significantly lower running costs and an opportunity to stand out from the competition in any market with increasingly eco-aware consumers. Ultimately, it provides the consumer with superior and consistent quality-the cornerstone of the Heineken brand. Positive Customer Feedback Innovation that The David Classic was first introduced in 2002 as the ideal premium draught beer option for outlets with beer volumes between 10-50 hectolitres per year. Its successor, the new David Green, takes economy and quality to the next level with a significantly lower environmental impact. "The new system uses an Iso-Butane cooling system that has a global warming potential of close to zero," explains Arnaud Tacconi, Commercial Manager On-Premise Innovation. "This, combined with other energy-saving features, such as fans that stop when the door is opened, results in a more than 35% lower energy consumption. Compared to traditional beer systems, this reduction can be as much as 60%." REDUCED OPERATING COSTS These environmental benefits also translate into attractive bottom-line savings for the customer, in the form of a reduced energy bill. "In simulations, savings of up to €182 per year were proven to be possible," confirms Arnaud. The David Green builds on the David Classic's ease of use and no-cleaning technology, which makes use of a hygienic disposable beer tube. This offers additional savings for customers since it doesn't require line flushing, and therefore doesn't waste beer. It also results in added convenience and time-savings for bar staff. Arnaud explains that the cost savings don't simply stop with the running costs. "Cost- effective maintenance was integrated into the design from day one. This means that components which are subject to wear, such as door seals and thermostats, can be quickly and easily replaced. Upgrades of other components will lead to an increased minimum life expectancy of seven years for David Green, compared to five years previously." "An improved C02 system is installed, which offers reductions in C02 usage and delivers better foam on each freshly tapped Heineken®," he continues. "It also guarantees that the beer stays fresh for 30 days, providing ample time to sell a 20-litre keg. "The beer is kept at a constant 2°C, which results in the ideal 3°C serving temperature in the glass. These features ensure that we deliver a better quality product and drinking experience to our consumers - with freshness guaranteed for one month." IMAGE BUILDING David Green will be available for all brands in the Heineken portfolio and the new design allows for 360° branding. Logos and images can be displayed on all four sides, compared to only three on the David Classic. Arnaud explains that: "This allows for better visibility and a more premium look with new artwork, including a responsible consumption message." In short: "For the customer, it provides a sustainable solution with increased profitability. And for the consumer, it speaks to their social conscience, while offering the perfect premium drinking experience." Heineken is bringing David Green to market in a phased roll-out this summer, ensuring that new customers receive an equally high quality of service. Door Plantenga, Managing Director of Heineken Slovensko, was thrilled by the encouraging reviews of David Green. "Without exception, customers are very positive about this new technology. It's a great innovation that increases sustainability and improves profits. Despite the recent downturn in beer sales in Slovakia, outlets using the new system can continue to serve fresh, premium beer - precisely what the consumer is demanding. "This is an opportunity for us to increase sales and improve the position of our premium draught brands in high-image outlets. It will deepen the relationship with our most valuable, trend-setting customers, and is a clear step towards being seen as the most preferable horeca partner due to our sustainable green credentials. "It's also an opportunity to increase the average throughput of our brands because of the guaranteed consistent quality, and we expect it will appeal to the growing number of environmentally conscious customers." 7

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World of Heineken | 2011 | | pagina 7