World of Heineken 38 - summer 2008 Heineken's presence on Main Street in Gibraltar is clear for all to see Albert F.Stagnetto, Peter Stagnetto, Albert M.Stagnetto, Maurice R.J.Stagnetto Promotional activities mostly take the form of direct communication with consumers, says Martijn. "Heineken's presence in "Gib" on-premise locations is primarily manifested through the rollout of our global sponsorships. The Champions League is very important, for instance, as was the Rugby World Cup last year. In the off-premise, Heineken's presence is activated primarily through supermarket promotions. In some cases these are linked to sponsorships." The territory's location in the southernmost tip of Spain has contributed to its success as an economy. For many years it was an important British military and naval base, with thousands of military personnel based there. Its military importance declined with the end of the Cold War, but the economy continued to thrive. "The market for Heineken® is growing between three and four per cent per year," says Maurice. "We're getting more and more tourists every year. There's also a growing finance industry in Gibraltar." The majority of visitors to the territory are from Spain, comments Martijn van Keulen. But the territory is seeing increasing numbers of visitors from other parts of Europe too. "The improvement of relations with Spain has made crossing the border much easier," he says. "It makes a great day trip. Cross the airstrip and you're in the UK. The feeling is immediately English. The British pound is the currency, and you even see red double-decker buses and bobbies." In the early years, one of the main challenges the Stagnetto firm faced in bringing Heineken® to the market was the fact that the British drinkers were loyal to the traditional British pint of ale, rather than lager, which they saw as 'continental'. "Years ago, when we began with Heineken, we had to convince the British forces off their traditional ale pints and onto the 'wee green bottle'," says Maurice Stagnetto Jr. "But we broke the mould here. Our sales reps were fantastic in their efforts and in a way, it was simple: soldiers, sailors and airmen had to discover the pleasure of a cold lager in warm weather." One factor that has played a role in the long and stable relationship has been the fact that both partners have strong familiy ties, says Martijn. "Of course, the two companies cannot be compared when it comes to size," he says. "But as we've seen in our own case, a family-oriented business is often more stable. This is because family businesses are very dedicated to their goals. This has certainly been shown by Lewis Stagnetto Ltd, which is fully Heinekenised and has adopted Heineken® as its own." "Lewis, Albert Sr and Maurice in particular, who nurtured the brand, must take credit for everything," says Maurice Jr modestly. "They passed a lot of knowledge on to us about what to do and what not to do." Albert F. Stagnetto continues to Chair the company at the age of 80 and together with Maurice Jr, Albert Jr and Peter ensure that the family firm is an exciting place to work. "We have four retail outlets on the Main Street. We're involved in another ten bars directly, and another 15 are tied to us. Then there are all the free bars that we also supply." The party celebrating this long and successful partnership is planned for August/September. So if you're planning to be in the region, you might think of dropping in. maurice@stagnetto.com 35

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World of Heineken | 2008 | | pagina 37