eighty employees visit the outlets day in day out Rocky Beginnings People Coors Light travelled a long way from the Rocky Mountains of Colorado to join the Heineken family seven years ago on a franchise agreement. Since then, Coors has played an important and complimentary role satisfying consumer tastes for lighter beer within Heineken Ireland's portfolio, with volumes up 30% in 2003. Voted best newcomer in 2002, Coors Light holds a fifth of the bottled lager market, making it the second largest American bottled lager in Ireland. The introduction of Coors Light on Draught in 2002 gave the brand yet another way to bring the cool, crisp beer to customers in Dublin and Cork. For 2004, an intensive draught rollout is planned. "Coors Light prides itself on giving the customer a fresh and exciting experience but set against a background that works within Heineken Ireland's newly developed alcohol responsibility programme," says Helen Meredith, Brand Manager of Coors Light. draught service department giving regular feedback about their experiences in the market. It may seem like pretty obvious, but Nico Vervelde repeats that Heineken Ireland's success is due more than anything to the quality and motivation of its employees. "Heineken Ireland has excellent people, who are focussed on the execution of the company strategy." These words must sound like music to the ears of HR manager Ken O'Connor. He is in fact the man who is responsible for giving shape to an organisation with an open and performance oriented culture. "In a survey into the popularity of businesses in Ireland Heineken Ireland came sixteenth. That shows that Heineken is a popular employer." Heineken Ireland also offers employees every opportunity to develop themselves further. Denise Burke is a good example. Having started as a secretary in the financial department 22 years ago, she now works as Organisation Development Manager. Denise is pleased with the opportunities

Jaarverslagen en Personeelsbladen Heineken

World of Heineken | 2004 | | pagina 29