Murphy Brewery THE WORLD OF HEINEKEN It's around 10 p.m. when the pubs in Ireland start to fill up and get really lively. You find yourself surrounded by talk, laughter and singing. People gather together in what is sometimes jokingly referred to as the Irish living room. The pub is all about sociability, hospitality, friendliness and above all craic, the Irish word for fun. That same craic is also clearly visible within Heineken Ireland. Working for a successful organisation like Heineken Ireland - one that has shown healthy year on year market share growth over the past decade - is clearly good for morale. Indeed, despite a temporary dip in the market, as in 2003, Heineken Ireland was able to boost its market share in a declining beer market. The success of Heineken Ireland in 2003 is due to a combination of factors. General manager Nico Vervelde explains: "The marketing of a strong portfolio of brands, the very strong customer relations, excellent product quality and the performance of the sales force." Located in Cork, the brewery was established in 1854. In that year the five Murphy brothers bought a former hospital for

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World of Heineken | 2004 | | pagina 16