Quality D A Y 1 D C 0 N Q u E R S T H E wo R L D maximum of 200 beer pipes per hour, but the new machine produces six times that number. So nothing more stands in the way of an accelerated roll-out of the system. What is David and why was it developed? Huub Maas, project leader for David, explains: "There are many on premise outlets that would love to have a Heineken dispenser installation. But because of their modest beer turnover we cannot install a traditional dispenser unit on their premises. Once a keg has been broached, it has to be empty within three days. If not, there is a risk of unwanted microbiological growth in the keg and in the beer supply pipes, with a potentially adverse impact on the quality of Heineken Beer. Since we obviously want to maintain the high quality of our product, we have until recently applied very strict volume criteria when deciding on whether to honour requests from on premise proprietors." The development of David has brought an end to that dilemma. The owner of the outlet knows that he can serve a perfect Heineken beer without any losses during the dispensing operation, whilst Heineken no longer needs to worry about a possible deterioration of the beer's quality. Peter van der Steenhoven of the David project team spent the past year selling David. He visited Heineken Operating Companies, explained the advantages of David and also demonstrated how the new installation works. In almost all countries in which Van der Steenhoven presented his product the response was one of great enthusiasm and orders were immediately placed for delivery of a David dispenser unit. The Operating Companies had accurately assessed the potential success of David, as the new installation has received very positive PAGE 7

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World of Heineken | 2003 | | pagina 7