JULY 2003 The inhabitants of the sun-drenched Canary Islands welcomed Heineken Beer with open arms long ago. Exports of Heineken Beer to the islands of Gran Canaria, Tenerife, Lanzarote and Fuerteventura are so extensive that the Canary Islands are one of the top export markets for Heineken. More than eighty per cent of all Heineken is supplied to sizeable customers such as supermarkets, wholesalers and the cash carry outlets. Many on-premise outlets (including the outlets that are only visited by the local population) buy their products and also their supplies of Heineken from such a cash carry. Throughout the year the Canary Islands are packed with tourists, in search of sun and sea. Lots of tourists means a great many on-premise establishments and you might think that the export office of Heineken Canarias can benefit to the full from all those holidaymakers. The reality is different. Naturally, tourists do contribute towards extra sales, but due to the fact that Heineken Canarias focused right from the very start on the local consumer, the share that the sun-seekers contribute to the sales of Heineken Beer is a lot smaller than you would expect. A year ago Heineken Canarias placed the distribution of Heineken Beer for the on-premise trade in the hands of 'autonomos'. These are small, independent operators who drive their trucks, painted in Heineken green livery, to the on-premise outlets where they use a sort of door-to-door hawking system to try to win over new customers. Each 'autonomo' has his own region and works together closely with the sales representatives of Heineken Canarias. Day in, day out these Heineken trucks help to colour the Canary Islands green.

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World of Heineken | 2003 | | pagina 33