A different view of the world - that's what set Alfred Heineken apart. He had an uncannily accurate timing of far-reaching decisions that would be crucial to the present position of the company, whether relating to marketing, finance, expansion or acquisitions. He put this vision down to his ability to distance himself from the day-to-day hurly-burly and take time for reflection. There was once a Heineken manager who was not doing his job properly. He had an aquarium in his office. Alfred Heineken suggested that he needed to stop swimming around in his own fish tank. "If you're going to run a business, you've got to sit on the outside and look in." "I've seen the future." These were the words of the young Alfred Heineken on his return from the United States in 1948. The world PAGE 34 he had encountered in America was nothing like back home in The Netherlands. But Alfred Heineken realised full well that it was only a matter of time before The Netherlands would also have advertising, supermarkets and electrical appliances like refrigerators and air-conditioning. That realisation had a major influence on the strategy adopted by the brewery in The Netherlands. Alfred Heineken also had a clear vision of the Heineken brand. He knew the name Heineken had the potential to grow into an international brand. Heineken had what it took to be appreciated by people all around the world. "Beer can travel," he used to say. At least, that was true of beer in the premium segment of the market, and Heineken was an example par excellence of a product aimed at that market. In fact, Heineken travels well: you can find Heineken bottles and cans on the

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World of Heineken | 2002 | | pagina 34