cash by customers at the factory gates, the corridors of the brewery office are lined with enormous stacks of banknotes. A stack of banknotes about ten metres long, one metre high and half a metre deep stands in one of the office corridors. Ten employees do nothing but count money. Honey counting: a daily and very time- consuming ritual. Lieven van de Borght, Commer cial Manager Bralima, explains how much work is involved in counting the money: "Because they are such big stacks of paper notes, you need a lot of time to count them. We have calculated that, before the money leaves the brewery, it will have been counted about ten times. Once that job has been completed, the money is taken to the bank where it is immediately converted into foreign currency as much as possible, since we then need foreign currency, for instance to import raw materials." BREWERIES Those raw materials are destined for the five breweries operated by Bra lima. The size of the country and the poor infrastructure are the reasons for this big number of breweries. The biggest of the five is located in Kinshasa. One million hectolitres of beer and 600,000 hectolitres of soft drinks are produced here each year. In Bukavu there is a brewery with a capacity of 400,000 hectolitres, whilst the breweries in Boma and Kisangagi also have that same output. In Mban daka there is a brewery with a capa city of around 200,000 hectolitres. According to Production Manager Mark Tettelaar, the Kinshasa brewery is the most interesting one for pro duction people to work in. "We pro duce a big range of beers here, plus all the soft drinks. So the logistics of it all are very fascinating. In Kinshasa, unlike the breweries at Bukavu, Boma and Mbandaka, we also face substantial competition." The logistics system in the Kinshasa brewery is currently being altered so as to improve the routing of the intense truck traffic. Apart from the dozens of trucks owned by the brewery itself, long rows of lor ries and pick-up trucks of small dis tributors stand waiting each day to load their order. In the peak season some 150 trucks stand in line to col lect their load and it takes until 10 p.m. before the last ones have left the brewery site. The long queues of trucks are a nuisance to the people who live close to the brewery. Thanks to a different routing system, the construction of on-site parking facilities and the removal/expansion of several ware houses, the lengthy queues outside the brewery site will become a thing of the past from next year on. Not only the warehouse is being expanded; a new bottling line and other equipment will also have to be installed to keep up with the demand. Demand is growing thanks to an increasing market share, though the beer market itself is in decline because of the poor state of the economy. One of the many small bars in which Primus is served. TURNAROUND Bralima has shown in recent years that it is possible for a downward spiral to be given a positive turna round. Years ago Bralima was the absolute market leader (with more than 50% market share) and domina ted the Zaïrese beer market. Gradually, the main competitor took over that position and Bralima was downgraded to become a small play er in the market. Thanks to improved attention for the quality of the beer, investments in advertising and pro motions and the improvement of the Primus bottle (labels instead of pyro- gravure), Bralima has recaptured the lead and its market share is increas ing to well above what it was many years ago. Marketing Manager Peter Vogel sang of the Africa Cluster says: "Bralima has again succeeded in reaching the consumers, in capturing their emotions. For example, their choice of colour for the label hit the mark exactly. Initially, we were hesi tant about that vivid blue colour, because we felt it was not beery enough. Later on, Bralima was prov ed right." The advertising campaign was also developed with the cultural her itage of Zaire in mind. Instead of using young, slender models, Bralima decided to portray working mothers in the campaign. The image was one that the Zaïrese consumer could readily identify with and Primus has reaped the benefit.

Jaarverslagen en Personeelsbladen Heineken

World of Heineken | 1996 | | pagina 24