196
Reporting basis of non-financial indicators
Speak Up reports per year
1. The of employees that completed the Code of Business Conduct (CoBC) training
2. The of employees out of the pre-assigned target audience that completed the Anti-Bribery Corruption (ABAC) training
Brew a Better World 2030 Strategy
Environmental
Social
Responsible
Disclosures
Introduction Context
Foundation
Foundation: our ways of working - Responsible business conduct
Introduction
Foundation: our ways of working - Responsible business conduct
Reporting basis of non-financial indicators
An effective Speak Up framework
Zero tolerance to bribery and corruption
Sustainability
Review
Other
Information
Financial
Statements
Report
of the
Supervisory
Board
Report
of the
Executive
Board
Key definitions
- Speak Up report: A report of a concern about a (suspected) violation(s) of the Code of Business Conduct and its underlying policies or the law, reported via one of the Speak Up
channels (such as the Speak Up website, phone line or email).
Key definitions
- CoBC training: Annual dilemma-based e-learning covering the topics within the Code of Business Conduct.
- ABAC training: Dilemma-based e-learning aimed at recognising and resisting bribery and corruption.
- Pre-assigned target audience: The training is mandatory for employees in certain functions, such as Management teams, Sales and Distribution, Procurement, Finance, Corporate
Affairs, Legal, Customer Service and Logistics and other employees who interact with public officials or manage relations with third parties who interact with public officials on our behalf.
Scope:
- All consolidated entities.
Scope:
- All consolidated entities.
- HEINEKEN South Africa is excluded due to
the integration within HEINEKEN
Beverages.
Baseline:
- N/A
Baseline:
- N/A
Heineken
N.V.
Annual
Report
2023
Key performance indicator
Measurement/units
- Number of Speak Up reports filed per year per 100 FTE.
Key performance indicator
Measurement/units
- Percentage of individual trainings completed compared to the total number of employees.
- Percentage of total number of individual training completions compared to the total number of employees to whom the training is assigned.
