175
World Economic Forum core metrics and disclosures
Health and well-being
Skills for the future
Brew a Better World 2030 Strategy
Environmental
Social
Responsible
Reporting basis of non-financial indicators
Introduction Context
Foundation
Introduction
Disclosures
People
Disclosures
Core metrics
The number and rate of fatalities as a result of
work-related injury
Sustainability
Review
Other
Information
Financial
Statements
Report
of the
Supervisory
Board
Report
of the
Executive
Board
Risk for incidents of child, forced or compulsory labour
An explanation of the operations and suppliers considered to have significant
risk for incidents of child labour, forced or compulsory labour. Such risks could
emerge in relation to:
a. type of operation (such as manufacturing plant) and type of supplier; and
b. countries or geographic areas with operations and suppliers considered at risk.
Access to non-occupational medical and healthcare services
An explanation of how the organisation facilitates workers’ access to non-
occupational medical and healthcare services, and the scope of access provided
for employees and workers.
Training provided
Average hours of training per person that the organisation’s employees have
undertaken during the reporting period, by gender and employee category
(total number of hours of training provided to employees divided by the
number of employees).
Average training and development expenditure per full time employee (total
cost of training provided to employees divided by the number of employees).
The number and rate of fatalities as a result of work-related injury; high-
consequence work-related injuries (excluding fatalities); recordable work-related
injuries; main types of work-related injury; and the number of hours worked.
Respect for people’s dignity and human rights is a foundation of how we do business within our own operations and across our value
chain. Tackling human rights issues requires multi-stakeholder collaboration and sharing of expertise internally across HEINEKEN and
within and beyond our industry. We follow the UN Guiding Principles on Business and Human Rights and the OECD Guidelines for
Multinationals. Our Code of Business Conduct, Human Rights Policy and Supplier Code guide us to assess, act to prevent or address, and
track human rights-related risks around the world.
Our impact on human rights can occur wherever and however we operate - including through the activities of our direct suppliers and
their own suppliers. We are committed to conducting business with integrity and fairness and with respect for people, the law and our
values and we expect our suppliers to do the same as stated in our Supplier Code.
Our Supplier Risk Management process would flag any suppliers for further screening and due diligence process if required. See the
section ‘Foundation - Respecting human rights’ for more detail on our Supplier Risk management programme.
We have more than 400 health professionals worldwide, based on more than 100 on-site HEINEKEN clinics in 25 different countries, to
ensure our employees can access a wide and extensive health network. They provide care, early diagnosis, treatment and recovery at all
levels: primordial, primary, secondary, tertiary and quaternary (including remote areas within Africa, Middle East Eastern Europe).
Our employees and dependants have access to broad medical services, such as screening and lab tests, medicines and pharmacy, health
benefits, disease prevention and health promotion projects (such as HIV, malaria, COVID-19), health trainings and educations. They also
have access to a vast and extensive health services network, available through our local partnerships and insured by qualified private
health insurance companies.
HEINEKEN also provides world class international evacuating and treatment to expats, business travellers, local employees and dependants
when the medical condition of a person cannot be safely and effectively treated in the country of employment or travel.
We embrace the learning and growth of our employees, teams and organisation. Investing in the training and development of our
people is a core priority. We follow the 70-20-10 approach recognising that around 70% of what people learn comes through the
experience and practice of doing their jobs, 20% through engagement, networking and dialogue, and 10% through formal learning
and training.
In 2023, overall our employees received over 560,000 hours of formal training. Our direct spend on the formal training was €36.6 million.
One of the key goals of our Brew a Better World 2030 strategy is to create leadership capacity to drive zero fatal accidents and
permanent disabilities at work shifting our focus from an accident-based approach to building capacity for identifying and mitigating
potential risks. See the section ‘A fair and safe workplace’ for 2023 data and details of our strategy.
Heineken
N.V.
Annual
Report
2023
