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Our 2020 commitments: what we have achieved
Every Drop - protecting water resources
Sourcing sustainably
Drop the C -
reducing CO2 emissions f
Promoting health and safety
O
Advocating responsible consumption
Growing with communities
0
Heineken N.V.
Annual Report 2020
Introduction
Report of the
Executive Board
Report of the
Supervisory Board
Financial
Statements
Sustainability
Review
Other
Information
Our 2020 commitment Our 2020 result
Our 2020 commitment Our 2020 result
Reduce water
consumption in
our breweries
Reduce average water consumption in
breweries in water-stres sed areas to
3.3hl/hl and to 3.5hl/hl in all breweries.
Average water consumption reduced in
water-stressed areas to 3.1hl/hl and to
3.4hl/hl in all breweries. The latter is a
33% reduction compared with 2008.
Significant water
balancing in water-
stressed areas
Aim for significant water balancing by our
production units in water-stressed areas.
19 of 24 sites in scope have begun to
implement water balancing projects. 10 sites
are now more than 100% water balanced.
Wastewater
management
All of our wastewater volumes are treated
- by us or by a third party - before being
discharged into surface water.
97% of our wastewater is treated before
discharge. 10 sites are still without a
treatment plant.
Our 2020 commitment Our 2020 result
Lower emissions
in production
Reduce CO2 emissions from production
by 40% to 6.4kg CO2-eq/hl (vs 2008).
51% reduction in CO2 emissions in
our breweries since 2008, down to
5.1kg CO2-eq/hl.
Reduce emissions from
distribution in Europe
and the Americas
Reduce CO2 emissions from
distribution by 20% in Europe
and the Americas (vs 2010/11).
16% reduction in CO2 emissions in
distribution 32% in Americas and 13%
in Europe, including Russia.
Lower emissions
of our fridges
Reduce CO2 emissions of
our fridges by 50% (vs 2010).
Over 55% reduction in CO2 emissions
of our fridges. 100% green fridges
purchased.
Safety performance
Our 2020 commitment
Reduce accident frequency by
20% vs 2015 (1.38 per 100 FTE).
Our 2020 result
Accident frequency reduced by 58%
to 0.58 accidents per 100 FTE.
Compliance with
Life Saving Rules
Full compliance with
Life Saving Rules.
94% compliance in the breweries.
95% compliance outside production. >o
Agricultural raw
materials from
sustainable sources
Aim for at least 50% of our
main raw materials to come
from sustainable sources.
58% of our main agricultural
raw materials came from
sustainable sources.
Source agricultural
raw materials locally
in Africa
Deliver 60% of agricultural
raw materials in Africa via local
sourcing within the continent.
45% of agricultural raw materials
used in Africa were regionally sourced
from within the continent.3
Compliance with
our Supplier Code
95% compliance with our
Supplier Code Procedure.
97% compliance with our
Supplier Code Procedure.
Our 2020 commitment Our 2020 result
10% of Heineken®
media budget invested
in responsible
consumption
programmes
Invest 10% of Heineken® media budget
in our responsible consumption
programmes, in every market where
we sell and advertise Heineken®.
55% of markets in scope invested at
least 10% of Heineken® media spend in
responsible consumption campaigns.1
Building partnerships
to address alcohol-
related harm
Every market in scope has a relevant
and active partnership aimed at
addressing alcohol-related harm.
24 of 37 markets in scope (65%)
had an active partnership in place.2
Increase transparency
on ingredients
and nutrition
Provide ingredient and nutrition
information on pack and online for all beer
and cider brands produced and sold in the
EUon pack or online - outside the EU.
89% of our beer and cider brands in
scope had ingredients, nutrition and
Alcohol by Volume (ABV) information
on pack and/or online.3
We make a positive contribution to local communities and contribute to local economic development through our core
business by providing jobs, supporting livelihoods and paying taxes. Our operating companies contributed over €36 million
to local communities in 2020 (including cash and in-kind donations, employee time and management costs).
I Achieved
Partly 80%) achieved
I Not achieved
1 Due to COVID-19, we expanded the scope of our commitment with Heineken® to include the 'Back to the Bars #socialiseresponsibly'
campaign. Including this campaign, 98% of markets in scope invested at least 10% of Heineken® media spend
2 Due to COVID-19 our companies were forced to adapt their approach in response to national lockdowns and restrictions on movement,
which also limited opportunities for events and initiatives
3 Estimated
