O O Qs
Reporting basis and governance of non-financial indicators (continued)
Reporting systems
Reliability and accuracy of data
Definitions and governance per indicator
Every drop: protecting water resources
Total water withdrawal
Wastewater quantity
Wastewater treatment plant
Report of the Executive Board
Report of the Supervisory Board
Financial Statements
Sustainability Review
Heineken N.V. Annual Report 2019
Other Information
As a part of HEINEKEN Risk management process, we assess main risks that could hinder HEINEKEN
in achieving its strategy and business objectives. In 2019, as part of this risk management process, we
concluded that three Environmental, Social and Governance (ESG) related risks should be included as
key risks. The three risks are: limited availability of natural resources which could impact our supply chain
continuity; the impact and speed of environmental regulations; and the increased scrutiny of society on
companies. These risks are included in this report.
The main systems used for collection, validation and analysis of reported data:
- safety data is reported quarterly via a global system named ARISO (Accident Reporting Investigation
Software system)
- the collection and validation of environmental data have been integrated in Business Comparison System
(BCS). Production units submit environmental data on a monthly basis in BCS
- other reporting systems include the HEINEKEN Sourcing database, the Spend Analysis Tool (SAT), Rosslyn,
Zycus, and the EcoVadis Platform for Supplier Code and performance information, Ethics Point for 'Speak
Up' data, CiL for low- and no-alcohol indicator, and MyHR for Inclusion Diversity information
- the Annual Sustainability Survey is the source of information for all other data that is not covered by the
previously mentioned data sources
In 2018, we introduced a new reporting tool based on Sharepoint and Power BI, which allow us to consolidate
data for all indicators and monitor progress in targets achievements at all levels of the organisation.
We have processes governing the collection, review and validation of the non-financial data included in this
report, at both local operating company and global level.
We apply uniform definitions and instructions for reporting purposes to improve the accuracy and
comparability of data. Where possible, standard or automated calculations and validity checks are built into
our systems to minimise errors. Subject matter experts are involved at various levels to validate and challenge
the data and process. We are continuously strengthening our data collection processes and underlying
controls. Our operating companies and data owners report fairly and in accordance with agreed procedures
and instructions, however, it is still not possible to ascertain full completeness and accuracy of data contained in
our report. Operating companies are at differing maturity levels in terms of implementing data collection and
reporting processes. Where we have concerns, we highlight them in the report.
HEINEKEN internal audit function, Global Audit, is involved in the annual review of the non-financial
reporting process, including reviewing the quality of control processes at various levels, data ownership and
clarity of definitions.
Deloitte provides limited assurance on the selected indicators as described in detail in the Assurance report
of the independent auditor.
We gather data in accordance with guidelines and definitions based on the Global Reporting Initiative (GRI
Standards) Guidelines, unless stated otherwise. Overall, we aim to align with international standards, and, if
not available, we work with industry partners such as the Beverage Industry and Environmental Roundtable
(BIER) to develop common practices.
The table below provides more information on definitions and how we manage and govern the reported
indicators. Additional information on definitions, scope, measurement criteria and reporting assumptions
can be found in the sustainability section of the Company website and the document 'Basis of Preparation
of Non-Financial Information' accompanying this report.
Specific water consumption
Hectolitre (hl) water intake per hectolitre volume produced of beer, cider,
soft drinks and water. Water intake minus water exported. We make
detailed action plans for reducing water use in our breweries, embedded
within the Total Productive Management (TPM) framework. Examples of
actions are reducing water losses in the pasteuriser and solving leakages.
We focus our water efforts on breweries in water-stressed areas, which
is the reason why we have a separate water consumption target for
these breweries
The total volume of water withdrawn from the following sources:
- surface water, including water from wetlands, rivers, lakes and oceans
- groundwater
- rainwater collected directly and stored by the organisation
- municipal water supplies or other water utilities
Wastewater treated The volume of wastewater treated expressed in m3. It is our policy to
ensure all of our wastewater volumes are treated - by us or by a third
party - before being discharged into surface water. Those breweries
currently lacking wastewater treatment infrastructure are part of our
future investment planning
All wastewater coming from all production facilities (m3
Plant removing contaminants from the brewery's wastewater and
producing environmentally safe treated wastewater before releasing
it into the environment.
Third party plant: an external party (most often a municipal plant) taking
care of the treatment of brewery wastewater and subsequent discharge
into surface water
