Our business priorities (continued)
Engage and develop our people (continued)
Build critical capabilities and
strengthen functional excellence
Leverage diversity and our culture
Report of the Executive Board
Report of the Supervisory Board
Financial Statements
Sustainability Review
Heineken N.V. Annual Report 2018^ 20
Other Information
Delivering our business priorities
ACCELERATE
ACCELERATE is HEINEKEN's new global leadership
development programme, rolled out across all regions.
It is designed to equip high-potential leaders with the skills
and insights they need to shape and drive the future of
our business in a fast changing, complex and increasingly
competitive world. Over a nine-month learning period,
participants experience a range of delivery methods
including: a kick-off by the Regional President; experiential
digital activities; a three day, face-to-face programme;
a work-based stretch assignment; peer challenge; and
personal one-to-one professional coaching support.
We continue to operate in a very competitive
and fast moving environment where developing
key strategic capabilities and driving functional
excellence in a disciplined way is becoming part
of how we do business. Operating companies and
functions have defined their critical capabilities
to win as part of their People Plans and significant
investment is underway. We continue to focus
our efforts on digital, end-to-end management
in supply chain and revenue management.
At the same time, we maintain our focus on
developing strong functional excellence and
getting the basics right across all our disciplines.
We understand the importance of having a diverse
workforce as a key driver of innovation, creativity
and business performance. Starting with inclusion
as the key to unlocking our diverse workforce will
ensure we create an environment that appreciates
and values the different contributions a diverse
workforce can bring.
To this end, we have deployed inclusive leadership
workshops to our top leaders, we are building
an ambassador community to support our local
markets with their Inclusion Diversity action
plans, and we will continue to address our plans
to increase the number of women in senior
leadership positions. Finally, we have incorporated
an inclusion index as part of our annual climate
and engagement survey, which is a key barometer
for how we are doing across our culture. For 2018,
our employee engagement scores continue to rank
us in the top quartile of companies against the
external benchmark.