O A Our business priorities (continued) Drive end2end performance HEINEKEN is leveraging the global scale of its operations to deliver increased efficiencies across the business. Consumers and customers in focus Leveraging our global scale Investments to fuel growth Driving end2end transactional services Introductio^^^^^^^^^^H Report of the Executive Board^^^^^l Report of the Supervisory Board End2end means embracing a consumer mindset across the entire value chain to quickly and flexibly adapt to their changing needs while striving for operational excellence. Exploring digital opportunities will form a key element. In 2018, we continued to innovate to tap into consumer needs. By growing capabilities across our worldwide operating companies, we increased our speed to market. For instance, 18 of our brands are now available in the Blade, our countertop draught system designed for retail without full fledged draught equipment. We also accelerated the availability of Heineken® 0.0 in new markets. Our Worldwide Centres of Excellence involve approximately 500 experts who support best-in- class standards by sharing knowledge, best practice and innovation. We simplified our continuous improvement process management (TPM), bringing it more in line with our business needs, and prioritised customer service excellence with Global Commerce and our operating companies. End2end supports our organic growth by optimising our brewery footprint. We are deploying new technologies to increase capacity and integrate newly acquired companies. In 2018, we continued to invest in developing markets. In Mozambique, we broke our construction record by building a new brewery within one year. We used digital applications to pioneer real time performance management and to focus on energy saving. We extended our Kilinto brewery in Ethiopia and increased capacity to three million hectolitres in Cambodia. In Mexico, we completed our new Meoqui brewery and adopted circular economy principles to meet the latest sustainability requirements. We continued to build strategic partnerships with our customers. A focus on our local supplier base is helping us develop local networks by identifying and differentiating the right service providers. We made further progress on our BASE programme. Standardising core business processes in Finance, Procurement, Production, Logistics and Sales, supported by Enterprise Resource Planning (ERP) systems, is making HEINEKEN more agile and efficient. The first eight operations (including a greenfield site) went live in 2018 without business interruption and we plan to have deployed BASE in Asia Pacific, Africa, Middle East Eastern Europe and the Caribbean by 2020. As part of our SHARPER Transformation programme, we saw an improvement in our performance and productivity of our finance processes in 2018. Through our end2end approach, we have improved collaboration and internal processes between operating companies, HEINEKEN Global Shared Services and Global Functions. This has also resulted in better cooperation with customers and suppliers. Financial Statements Sustainability Review Heineken N.V. Annual Report 2018 LÜ Other Information Delivering our business priorities Environmental sustainability has been central to the design of our new brewery in Meoqui, Mexico In February 2018, we opened our new brewery in Meoqui, Chihuahua, which is HEINEKEN's seventh in Mexico. It has a production capacity of 6 million hectolitres per year and produces leading brands such as Tecate, Dos Equis and Heineken® for the Mexican market as well as for export markets. With a US$500 million investment, the new brewery is the largest greenfield project in HEINEKEN's history. The Meoqui brewery operates following circular economy principles. It uses 100% renewable electricity; the windows contain photovoltaic cells that create approximately 12% of the electricity for the site and the remainder comes from wind power. The brewery has a wastewater treatment plant, which allows the use of biogas in boilers and reuses treated water for the cleaning of shared facilities and the irrigation of green spaces. The Meoqui brewery is HEINEKEN's most water efficient brewery globally and is aiming to use just two litres of water for every litre of beer produced by 2020.

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2018 | | pagina 17