O Q, Reporting basis and governance of non-financial indicators (continued) Reporting systems Reliability and accuracy of data Definitions and governance per indicator Every drop: protecting water resources Total water withdrawal Wastewater treated Wastewater quantity* Wastewater treatment plant Heineken N.V. Annual Report 2018 Report of the Executive Board Report of the Supervisory Board Financial Statements Sustainability Review Other Information The main systems used for collection, validation and analysis of reported data: Safety data is reported quarterly via a global system named ARISO (Accident Reporting Investigation Software system) The collection and validation of environmental data have been integrated in Business Comparison System (BCS). Production units submit environmental data on a monthly basis in BCS Other reporting systems include the HEINEKEN Sourcing database, the Spend Analysis Tool (SAT), and the EcoVadis Platform for Supplier Code and performance information, Ethics Point for 'Speak Up' data, CiL for low- and no-alcohol indicator The Annual Sustainability Survey is the source of information for all other data that is not covered by the previously mentioned data sources In 2018, we introduced a new reporting tool based on Sharepoint and Power BI, which allow us to consolidate data for all indicators and monitor progress in targets achievements at all levels of the organisation. A number of indicators are still reported in our previous reporting tool Green Gauge, which will be phased out in 2019. We have processes governing the collection, review and validation of the non-financial data included in this reporting, at both local operating company and global level. We are continuously formulating and applying uniform definitions and instructions for reporting purposes, in order to improve the accuracy and comparability of data. Where possible, standard or automated calculations and validity checks are built into our systems to minimise errors. Subject matter experts are involved at various levels to validate and challenge the data and process. Despite the continuous strengthening of our data collection processes and the fact that our operating companies and data owners have reported to the best of their knowledge, in good faith and in accordance with agreed procedures, it is not possible to ascertain 100% completeness of data contained in our report. Our operating companies are at differing maturity levels in implementing data collection and reporting processes. Where we have concerns, we highlight them in the report. HEINEKEN Global Audit is involved in the annual review of the non-financial indicator reporting process, including reviewing the quality of control processes at various levels, data ownership and clarity of definitions. Deloitte provides limited assurance on the selected indicators as described in detail in the Assurance report of the independent auditor. We gather data in accordance with guidelines and definitions based on the Global Reporting Initiative (GRI Standards) Guidelines, unless stated otherwise. Overall, we aim to align with international standards, and, if not available, we work with industry partners such as the Beverage Industry and Environmental Roundtable (BIER) to develop common practices. The table below provides more information on definitions and how we manage and govern the reported indicators. Additional information on definitions, scope, measurement criteria and reporting assumptions can be found in the sustainability section of the Company website and the document 'Basis of Preparation Non-Financial Indicators' accompanying this report. Specific water consumption Hectolitre (hl) water intake per hectolitre volume produced of beer, cider, soft drinks and water. Water intake minus water exported. We make detailed action plans for reducing water use in our breweries, embedded within the Total Productive Management (TPM) framework. Examples of actions are reducing water losses in the pasteuriser and solving leakages. We focus our water efforts on breweries in water-stressed areas, which is the reason why we have a separate water consumption target for these breweries The total volume of water withdrawn from the following sources: - Surface water, including water from wetlands, rivers, lakes and oceans - Groundwater - Rainwater collected directly and stored by the organisation - Municipal water supplies or other water utilities The volume of wastewater treated expressed in m3. It is our policy to ensure all of our wastewater volumes are treated - by us or by a third party - before being discharged into surface water. Those breweries currently lacking wastewater treatment infrastructure are part of our future investment planning All wastewater coming from all production facilities (m3) Effluent organic load to surface water (kg COD)* Plant removing contaminants from the brewery's wastewater and producing environmentally safe treated wastewater before releasing it into the environment. Third party plant: an external party (most often a municipal plant) taking care of the treatment of brewery wastewater and subsequent discharge into surface water This indicator relates to the pollution load of the effluent that is discharged into surface water from our breweries. This excludes the wastewater which is treated by third parties. COD stands for Chemical Oxygen Demand, which is a measure for the pollution of water with organic material This specific indicator will be disclosed by end of March 2019 in the sustainability section of the Company website.

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2018 | | pagina 147