O Q,
Reporting basis and governance of non-financial indicators (continued)
Reporting systems
Reliability and accuracy of data
Definitions and governance per indicator
Every drop: protecting water resources
Total water withdrawal
Wastewater treated
Wastewater quantity*
Wastewater treatment plant
Heineken N.V. Annual Report 2018
Report of the Executive Board
Report of the Supervisory Board
Financial Statements
Sustainability Review
Other Information
The main systems used for collection, validation and analysis of reported data:
Safety data is reported quarterly via a global system named ARISO (Accident Reporting Investigation
Software system)
The collection and validation of environmental data have been integrated in Business Comparison System
(BCS). Production units submit environmental data on a monthly basis in BCS
Other reporting systems include the HEINEKEN Sourcing database, the Spend Analysis Tool (SAT), and the
EcoVadis Platform for Supplier Code and performance information, Ethics Point for 'Speak Up' data, CiL for
low- and no-alcohol indicator
The Annual Sustainability Survey is the source of information for all other data that is not covered by the
previously mentioned data sources
In 2018, we introduced a new reporting tool based on Sharepoint and Power BI, which allow us to
consolidate data for all indicators and monitor progress in targets achievements at all levels of the
organisation. A number of indicators are still reported in our previous reporting tool Green Gauge,
which will be phased out in 2019.
We have processes governing the collection, review and validation of the non-financial data included in this
reporting, at both local operating company and global level.
We are continuously formulating and applying uniform definitions and instructions for reporting purposes, in
order to improve the accuracy and comparability of data. Where possible, standard or automated calculations
and validity checks are built into our systems to minimise errors. Subject matter experts are involved at various
levels to validate and challenge the data and process. Despite the continuous strengthening of our data
collection processes and the fact that our operating companies and data owners have reported to the best of
their knowledge, in good faith and in accordance with agreed procedures, it is not possible to ascertain 100%
completeness of data contained in our report. Our operating companies are at differing maturity levels in
implementing data collection and reporting processes. Where we have concerns, we highlight them in the report.
HEINEKEN Global Audit is involved in the annual review of the non-financial indicator reporting
process, including reviewing the quality of control processes at various levels, data ownership and clarity
of definitions.
Deloitte provides limited assurance on the selected indicators as described in detail in the Assurance report
of the independent auditor.
We gather data in accordance with guidelines and definitions based on the Global Reporting Initiative (GRI
Standards) Guidelines, unless stated otherwise. Overall, we aim to align with international standards, and, if
not available, we work with industry partners such as the Beverage Industry and Environmental Roundtable
(BIER) to develop common practices.
The table below provides more information on definitions and how we manage and govern the reported
indicators. Additional information on definitions, scope, measurement criteria and reporting assumptions
can be found in the sustainability section of the Company website and the document 'Basis of Preparation
Non-Financial Indicators' accompanying this report.
Specific water consumption
Hectolitre (hl) water intake per hectolitre volume produced of beer, cider,
soft drinks and water. Water intake minus water exported. We make
detailed action plans for reducing water use in our breweries, embedded
within the Total Productive Management (TPM) framework. Examples of
actions are reducing water losses in the pasteuriser and solving leakages.
We focus our water efforts on breweries in water-stressed areas, which
is the reason why we have a separate water consumption target for
these breweries
The total volume of water withdrawn from the following sources:
- Surface water, including water from wetlands, rivers, lakes and oceans
- Groundwater
- Rainwater collected directly and stored by the organisation
- Municipal water supplies or other water utilities
The volume of wastewater treated expressed in m3. It is our policy to
ensure all of our wastewater volumes are treated - by us or by a third
party - before being discharged into surface water. Those breweries
currently lacking wastewater treatment infrastructure are part of our
future investment planning
All wastewater coming from all production facilities (m3)
Effluent organic load to
surface water (kg COD)*
Plant removing contaminants from the brewery's wastewater and
producing environmentally safe treated wastewater before releasing it
into the environment.
Third party plant: an external party (most often a municipal plant) taking
care of the treatment of brewery wastewater and subsequent discharge
into surface water
This indicator relates to the pollution load of the effluent that is
discharged into surface water from our breweries. This excludes the
wastewater which is treated by third parties. COD stands for Chemical
Oxygen Demand, which is a measure for the pollution of water with
organic material
This specific indicator will be disclosed by end of March 2019 in the sustainability section of the Company website.
