107 Notes to the Consolidated Financial Statements (continued) 29. Trade and other payables 30. Financial risk management and financial instruments Overview Risk management framework Credit risk Loans and advances to customers Report of the Report of the Financial Sustainability Other Introduction Executive Board Supervisory Board Statements Review Information Heineken N.V. Annual Report 2017 In millions of Note 2017 2016 Trade payables 3,430 2,934 Accruals 1,344 1,263 Taxation and social security contributions 924 879 Returnable packaging deposits 607 628 Interest 168 129 Derivatives 21 75 Dividends 30 45 Other payables 232 271 30 6,756 6,224 The returnable packaging liability is based on the expected return of delivered returnable packaging materials with a deposit such as bottles, crates and kegs, where HEINEKEN has the legal or constructive obligation to buy back the materials. The expected return is determined based on measured circulation times and historical losses of returnable packaging materials in the market. HEINEKEN has exposure to the following risks from its use of financial instruments, as they arise in the normal course of HEINEKEN's business: - Credit risk - Liquidity risk - Market risk This note presents information about HEINEKEN's exposureto each of the above risks, and it summarises HEINEKEN's policies and processes that are in place for measuring and managing risk, including those related to capital management. Further quantitative disclosures are included throughout these consolidated financial statements. The Executive Board, underthe supervision of the Supervisory Board, has overall responsibility and sets rules for HEINEKEN's risk management and control systems. They are reviewed regularly to reflect changes in market conditions and HEINEKEN's activities. The Executive Board oversees the adequacy and functioning of the entire system of risk management and internal control, assisted by HEINEKEN Group departments. The Global Treasury function focuses primarily on the management of financial risk and financial resources. Some of the risk management strategies include the use of derivatives, primarily in the form of spot and forward exchange contracts and interest rate swaps, but options can be used as well. It is HEINEKEN's policythat no speculative transactions are entered into. Credit risk is the risk of financial loss to HEINEKEN if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and it arises principally from HEINEKEN's receivables from customers and investment securities. All local operations are required to comply with the principles contained within the Global Credit Policy and develop local credit management procedures accordingly HEINEKEN regularly reviews and updates the Global Credit Policy ensuring that adequate controls are in place to mitigate any identified risks in respect of customer credit risk. As at the balance sheet date, there were no significant concentrations of credit risk. The maximum exposure to credit risk is represented by the carrying amount of each financial instrument, including derivative financial instruments, in the consolidated statement of financial position. HEINEKEN's exposureto credit risk is mainly influenced by the individual characteristics of each customer. HEINEKEN's loans and receivables include loans and advances to customers, issued based on a loan or advance contract. Loans and advances to customers are secured by, among others, rights on property or intangible assets, such as the right to take possession of the premises of the customer. On loans to customers interest rates calculated by HEINEKEN are at least based on the risk-free rate plus a margin, which takes into account the risk profile of the customer and value of security given. In a few countries HEINEKEN provides guarantees to third parties who issue loans to our customers.

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Jaarverslagen | 2017 | | pagina 108