Our impact on society: From Barley to Bar o nn Employees Agriculture Packaging n Communities Distribution Customers Consumers wm 07 Our ambition is to Brew a Better World from Barley to Bar, connecting our activities to the UN Sustainable Development Goals (SDGs) and COP21. This ambition is never complete. We strive to improve year after year. Respecting people and the planet is one of our core values. Brewing 5 8 10 1 2 6 8 12 17 6 7 12 13 15 17 3 4 6 8 15 17 Heineken NV. Report of the Report of the Financial Sustainability Other Heineken N.V. Report of the Report of the Financial Sustainability Other Annual Report 2016 Introduction Executive Board Supervisory Board Statements Review Information Annual Report 2016 Introduction Executive Board Supervisory Board Statements Review Information Our journey begins and ends with 73,500 employees (FTE) in more than 70 countries who make every effort to brew a better world. Diversity and inclusivity are core to the HEINEKEN culture. We're one of the most culturally diverse companies in the world, with 53 nationalities represented among our senior management. We now aim to build our gender diversity which stands at 17%. The HEINEKEN culture promotes a stimulating work environment supported by a clear Code of Business Conduct and Employees' and Human Rights policy, which guide our employees inside the company and in their interactions with stakeholders. At the end of 2016, more than 50,000 employees had completed our Code of Business Conduct training. Our anti-bribery training modules were completed more than 11,000 times. In addition, 86% of our employees completed the 2016 HEINEKEN Climate Survey, reflecting employee engagement scores that are consistently higher than the peer average. In this way, we support SDG Beer and cider are made from natural ingredients, and we source them with care. An increasing share of our raw materials such as barley, hops and bitter sweet apples are sourced sustainably. We work with farmers and partners to improve crop yields and quality. In Africa, where barley is often not available, we use local ingredients such as cassava and sorghum. This creates shared value with communities. Our Supplier Code sets clear standards of responsibility for our suppliers. In this way, we support SDG 1 2016 information will be published on the HEINEKEN website by the end of March 2017. The art of brewing and cider-making requires precision, and brewing at scale requires significant investment. HEINEKEN operates more than 165 breweries, malteries, cider plants and other production facilities around the world. Our processes use energy and water. We work continuously to reduce our emissions in line with the global commitments of COP21. In absolute terms, we've reduced CO2 emissions by 5% since 2008, despite having grown business volumes by 52% during that time. By-products such as spent grains are used for cattle feed, and packaging waste is recycled into new products. In 20151, 71 out of 159 of our production facilities sent virtually zero waste to landfill. In 2016, we rolled out the 'zero waste' programme to support other sites to achieve zero waste to landfill by 2020 as well. j[ s» In this way, we support SDG HEINEKEN products are consumed in bottles, cans and kegs, all of which have an impact on the environment. Packaging innovation is central to using fewer resources and optimising recycling and reuse. We will increasingly focus on packaging because this is an area that requires a lot more to be done. We see sustainable innovation as an important business driver for growth and a social and environmental prerogative. In this way, we support SDG We seek to make a positive contribution to the communities where we live, work and sell our products. Our biggest influence is through the positive impact of our business itself. In 2016, HEINEKEN contributed almost EUR 10 billion in taxes (including excise) and provided over 73,500 direct jobs. In 2016, HEINEKEN donated EUR 10 million to the endowment fund of the HEINEKEN Africa Foundation, increasing it to EUR 30 million in total. In this way, we support SDG The majority of our products are produced in the countries where they are consumed, which reduces the environmental impacts of transport. But we need to continue to carefully manage our movement of supplies and products to reduce our environmental impacts. Employee and contractor safety is a top priority. We aim to reduce our emissions from distribution in Europe and the Americas by 20% by 2020. In this way, we support SDG Our brands are purchased and consumed in bars, restaurants and via retailers around the world. Because our products are best served cooled, reducing emissions from refrigeration is a high priority. In 2016, we invested in 125,000 green fridges to help customers reduce emissions. Our draught system innovations are reducing water, energy and waste when our drinks are sold. We believe our products should only be sold to consumers of legal drinking age. We encourage our customers to promote responsible consumption and reduce harmful drinking. In this way, we support SDG Over 250 HEINEKEN brands bring millions of people together every single day. For generations, our brands have been recognised for their uncompromising quality. We take that passion for quality to everything we do and we believe in using the power of innovation to exceed consumer expectations. The expansion of our low- and no-alcohol portfolio offers greater choice. In 2016, HEINEKEN generated EUR 2.2 billion in revenue through innovation. Our major markets invested more than 10% of their media spend on Enjoy Heineken® Responsibly and 51 of our operating companies implemented local partnerships to address alcohol-related harm. In this way, we support SDG UN Sustainable Development Goals q dhhtnhmd 0 ECONOMIC CHWIH 10 H9JAMB FTO3E33

Jaarverslagen en Personeelsbladen Heineken

Jaarverslagen | 2016 | | pagina 8