Our business priorities (continued)
We aim to leave no stone unturned when looking to deliver efficiencies
across our operations: from sourcing and services, to the production,
sales and distribution of our beers and ciders.
Global Supply Chain
60% of our beverage production sites reduced
energy consumption and 63% reduced
Increasing use of renewable energy
We are making good progress with renewable
energy, including wind, solar and biomass,
to power breweries around the world.
t 1 '*3#',
HEINEKEN Financial Shared Services centre
Supporting 24 operating companies in 26 countries, HFSS processed
EUR 10.1 billion in revenues and reduced costs per transaction by 5%
1Heineken NV. ■RgQgQQIQyltQg^^^H Report of the Financial Sustainability Other
IH Annual Report 2016 Introduction Supervisory Board Statements Review Information
We continued to invest in key developing
markets. We added capacity in Ethiopia
and Cambodia. We also opened a new
brewery in Shanghai, acquired a brewery
in Vietnam, and our brewery in Ivory Coast
is on schedule to officially open in Q1 2017.
At the same time, we managed to improve
productivity despite the increased complexity
of producing more brands and the rising
customisation demands from retailers.
We continued to optimise our costs, leverage
our size and achieve efficiencies through
HEINEKEN Financial Shared Services and
Global Procurement. For example, 24 of our
European operating companies are now
supported by our Financial Shared Services
centre in Kraków, Poland.
In procurement, we launched our new
ambition to leverage our global scale with
fewer, more strategic suppliers in order
to equip our operating companies with
a best-in-class supplier base.
Throughout the company we have also
embarked on standardisation projects to
gain speed in process, operations, leveraging
technology and scale.
Taken together, these efforts to improve
our productivity increase our margins and
fuel future growth. They are also beneficial
to the environment. We are using 37% less
energy and 28% less water per hectolitre
than we did in 2008. This is a testament
to our efforts to meet our Brewing a Better