139 Sustainability Review (continued) Reduced emissions from distribution in Europe and the Americas Lower emissions in our fridges Heineken NV. Report of the Report of the Financial Sustainability Other Annual Report 2016 Introduction Executive Board Supervisory Board Statements Review Information Our 2020 commitment - Reduce the CO2 emissions of our fridges by 50%.8 Our 2018 milestone - 100% green fridges purchased. - Reduce the CO2 emissions of our fridges by 47%. For more information on how we reduce CO2 emissions across our value chain and how we move towards circular business models, see our website Our progress in 2016 On track - Almost 100% of our 125,059 new fridges in 2016 had one or more green features: use of hydrocarbon refrigerant, LED illumination, an energy management system and energy- efficient fans. - CO2 emissions per fridge were almost 46% less than in 2010, putting us on track to reach our 2020 commitment. Our 2018 milestone - Reduce the CO2 emissions from distribution by 16% in Europe and 0% in the Americas. - Emissions in Europe (including Russia and Belarus) went down 3.8% from 2015 and 13.2% compared to baseline year, putting us on track to meet our commitment for the region. Poland, Netherlands and Serbia have already achieved the 2020 commitment of 20% reduction. - USA and Brazil are showing progress compared to last year, but the results for Mexico needed more time for validation. Given Mexico's significant impact on the regional (Americas) and global number we will disclose final results by end of March in the sustainability section of the Company website. Looking ahead Our new brewery in Chihuahua, northern Mexico, is due to be operational in late 2017 which will make a positive contribution to further emission reduction in distribution. This is because we will become less dependent on transporting products from our breweries in the south to meet demand in the north. We are exploring opportunities to shift towards sustainable bio-fuel for road freight and ocean freight in a number of countries. - Reduce the CO2 emissions from distribution by 20%6 in Europe and the Americas. Europe: On track Americas: not available Our 2020 commitment Our progress in 20167 6 Baseline 2010/2011, scope is Europe and Americas, 24 of our largest operations: Belgium, Bulgaria, France, Ireland, Italy, Netherlands, Portugal, Spain, Switzerland, UK, Austria, Belarus, Croatia, Czech Republic, Greece, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Brazil, Mexico, USA. Outbound transport under HEINEKEN control. Excluding Slovenia as this operation has not started its Logistic Programme in 2016. 7 At the time of publication, this indicator was not assured; however, final externally assured data will be published on the HEINEKEN website by the end of March 2017. 8 Baseline 2010.

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