Notes to the consolidated financial statements continued
9. Raw materials, consumables and services
2012
Raw materials
1,892
1,576
Non-returnable packaging
2,376
2,075
Goods for resale
1,616
1,498
Inventory movements
(85)
(8)
Marketing and selling expenses
2,250
2,186
Transport expenses
1,029
1,056
Energy and water
562
525
Repair and maintenance
458
417
Other expenses
1,751
1,641
11,849
10,966
Other expenses include rentals of EUR264 million (2011: EUR241 million), consultant expenses of EUR191 million (2011: EUR166 million), telecom and
office automation of EUR179 million (2011: EUR159 million), travel expenses of EUR155 million (2011: EUR137 million) and other fixed expenses of
EUR962 million (2011: EUR938 million).
10. Personnel expenses
Note
2012
Wages and salaries
2,078
1,891
Compulsory social security contributions
352
333
Contributions to defined contribution plans
39
24
Expenses related to defined benefit plans
28
28
56
Increase in other long-term employee benefits
11
11
Equity-settled share-based payment plan
29
12
11
Other personnel expenses
517
512
3,037
2,838
Restructuring costs related to the restructuring of wholesale operations across Western Europe are included in other personnel expenses for an amount
of EUR35 million. These costs are primarily related to the Netherlands and Italy.
The average number of full-time equivalent (FTE) employees during the year was:
2012
The Netherlands
4,053
3,991
Other Western Europe
14,410
14,749
Central and Eastern Europe
16,835
17,424
The Americas
25,035
23,906
Africa and the Middle East
14,604
11,396
Asia Pacific
1,254
279
Heineken N.V. and subsidiaries
76,191
71,745
Updated
100
Heineken N.V. Annual Report 2012
