Report of the Executive Board I Risk Management continued
Loss of confidential information and disruption of processes due
Strengthened the Company's
to unavailability of IT systems.
information security policy
Specific risks are:
Implementation and testing
Failure of IT systems
of redundancy measures with
Disruption of processes outsourced to shared service centres.
our outsourcing partners
Implementation of measures
to secure confidentiality and
integrity of data.
Risk that benefits of strategic transformation programmes will not be
Strengthened the selection
realised, that we face significant cost overruns and that the quality of
and prioritisation of business
the deliverables is less than required.
Involvement of top
Estimated benefits too ambitious
management in all
Ineffective or inefficient programme execution.
Monitoring of project costs
Improved project governance
organisation including project
There may be current risks that do not have a significant impact on the business but which could - at a later stage - develop
a material impact on the Company's business. The Company's risk management systems are focused on timely discovery
of such risks.
Heineken N.V. Annual Report 2011