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The professional development of our people remains a top
priority. With more than 60 Operating Companies around the
world, we have the capability to develop leaders by exposing
them to a wide variety of businesses, with ever-increasing
responsibility. We allow them to take prudent risks as they
enhance their own leadership and business capabilities. Our
focus on leadership development ensures smooth succession
through our most senior management levels.
We have begun to establish Heineken's Development
philosophy and framework. This includes the development
of functional competency frameworks to identify essential
functional skills, knowledge and behaviours required for
effective performance and development of all employees. We
are introducing resource guides to support the development
of functional and leadership skills, necessary to adapt to the
changing internal and external environment.
Our talent identification and development processes are
being assessed and improved. This is being done, in order
to ensure we identify a diverse group of talented individuals
early in their careers and provide relevant, focused
development opportunities for them. It is clear that the
leadership and talent development programmes in place
are beginning to bear fruit. In 2009, we were able to identify
more emerging professional and leadership talents than in
previous years.
Through the use of our climate surveys and climate reporting
tools, we are seeing progress on the identification and action
plans required to address the various climate needs in each
of our businesses. This will be work that will be further
enhanced in 2010.
Since our business continues to grow through organic means
and through acquisitions, we are continuously examining,
aligning and optimizing the organisation structure and
workflow to ensure efficiency and effectiveness. This is work
that will continue actively in 2010.
In 2009, the average number of employees decreased from
58,453 to 55,301.
Geographic distribution of personnel
In numbers
Western Europe
Head Office
Central and Eastern Europe
Americas
Africa and the Middle East
Asia Pacific
In the Netherlands
3,938
'^CQUES
Annual Report 2009 - Heineken N.V.
