Outlook for 2004 With structural growth in the premium beer market expected to continue, Heineken's sales mix can improve even further. We see opportunities for grow ing our sales and improving our selling prices in a number of markets, and we shall work unceasingly to reduce our costs. Heineken is confident of profit growth in the long term and, barring unforeseen circumstances, we are looking forward to sustained organic growth in earnings in 2004, to which our new acquisitions, before amortisation of goodwill, are expected to make a positive contribution. The adverse exchange rates for the dollar and other currencies will, however, cancel out this profit growth. With the economy showing signs of recov ery, we predict a modest increase in the imported beer segment in the United States, in which we expect to increase our market share. In Europe, it will be some time before the beer market benefits from the economic recovery. The gradual down ward trend in the beer market in Western Europe due to demographic factors will continue, but the Southern European market will remain stable or grow a little. The growth in the premium beer segment throughout Europe will continue. Our operating companies will focus mainly on improving the sales mix by expanding sales of premium and speciality beers, optimising our brand portfolio and reducing our costs. Beer consumption is rising in parts of Central Europe and, having strengthened Eleineken's position in the region through BBAG, we are well placed to benefit from this trend. We also have scope for significantly reducing costs through the integration and reorganisa tion of various activities within BBAG. Sales of the Heineken brand will continue to grow. Investments Investments in tangible fixed assets in 2004 are expected to total around €750 million. These investments will in principle be financed from cash flow, supplemented where necessary with available credit facilities. Our successful bid in January and February 2004 for the remaining shares in BBAG and Brau Union in Austria costs €742 mil lion and will be financed from available cash reserves and a credit facility negotia ted in 2003. Our acquisition of an interest in the Guangdong brewery in China in early 2004 involves a net cash outflow of €28.5 million, which will be financed from existing cash reserves. Heineken will continue to seek cost savings and efficiency gains. Excluding new acquisitions, we expect the downward trend in the number of employees to con tinue, helped by the continuous improve ment in our business processes and the integration of activities in Central Europe. Profit forecast The structural volume growth in the pre mium segment of the world beer market will continue, enabling Heineken to further improve its sales mix. There is scope for expanding our sales and raising our selling prices in several markets, and we shall keep cutting our costs wherever possible. Barring unforeseen circumstances, Heineken therefore expects to achieve further organic profit growth* in 2004. Our recent acquisitions will also make a positive contribution to the result, before amortisation of goodwill. At the current exchange rates for the dollar and other currencies against the euro relative to the basis on which hedging contracts have been entered into, Heineken's net profit will again be severely affected by currency movements. These effects will outweigh the predicted organic profit growth and the contributions to earnings in 2004 by our new acquisitions. If the exchange rates stay the same, the weaker dollar will still have a significant impact on our results in 2005. Heineken's long-term profit forecast is positive, given the strength of our brand portfolio, our distribution structure and the opportunities for efficiency gains. Profit growth excluding foreign exchange effects, acquisitions, exceptional items and amortisation of goodwill. REPORT OF THE EXECUTIVE BOARD 15

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