Canada South America Central America Regional Review Western Hemisphere 24-ounce (67-cl) Heineken can in the shape of a keg, to supplement the existing 12-ounce keg cans, was enthu siastically received by the market and contributed to the sales growth. The launch was supported by special TV commercials. Amstel Light posted double-digit growth for the fourth consecutive year. The brand was supported primarily with an advertising campaign presenting Amstel Light as 'the beer drinker's light beer', which highlighted the excellent taste of this low-calorie product, and through sponsorship of golf and other summer activities. Thanks to the effort invested in recent years in improv ing availability in the major supermarkets, Heineken beer can now be found on the shelves in the stores operated by all the leading groups. The focus now is on growing the sales per outlet. The Star Chain supply-chain management project, in which Heineken USA's new beer depots played an important role, was completed. Lead times have been significantly shortened and our beer now reaches the con sumer much faster than before. Rapid growth of the Heineken brand Although the total Canadian beer market remained static in terms of volume, the imported beer segment continued to gain ground. The Heineken brand in particular performed well. The sale and distribution of imported Heineken and Amstel Light is handled by Molson Canada Inc. South American beer consumption declined slightly, reflecting the worsening economic situation in Argentina, Uruguay and Paraguay. Our sales, mainly of Heineken beer, totalled 400,000 hi. In Brazil, Heineken converted its former 14% interest in Kaiser into a 20% interest in Cervejarias Kaiser Brasil, a company created by Molson Inc. which purchased Kaiser and combined it with the previously acquired Bavaria brew ing group, in which Molson Inc. in Canada holds the remain ing shares, is the second largest brewery in Brazil with a market share of about 15%. The agreement with Molson incorporates a multi-year licensing contract for brewing and marketing Heineken beer in the premium segment of the Brazilian beer market and Heineken will therefore continue to be the premium beer in the brand portfolio carried by the enlarged Kaiser organisation. Our sales in Argentina and Uruguay were adversely affected by the economic conditions. Heineken reached agreement with Quilmes in January 2003 that it would sell its 15% stake in the latter and that the licensing agree ments for the production and sale of Heineken beer would be terminated in due course. At the same time, the Company also reached agreement with its German partner Schörghuber Corporate Group to purchase the latter's 50% interest in IRSA, which has a majority holding in CCU, the largest brewery in Chile with an 88% share of its home market. CCU also owns breweries in Argentina. Chile is one of the most attractive beer markets in South America. The licensing agreements for the brewing and distribution of Heineken beer in Chile and Argentina will be transferred to CCU. For Heineken, this new alliance offers good prospects of further growth in Chile, Argentina and otherSouth American countries. Sales of imported Heineken beer in Bolivia and Colombia were higher. Amstel Light was introduced in Colombia. The beer market in Central America was under some pressure from slow economic growth and declining pur chasing power. Our sales in this region increased from 725,000 hi to 790,000 hi. Heineken strengthened its mar ket position in Central America significantly in 2002. The Central American countries have good long-term economic growth prospects, their populations include a high proportion of young people and their beer markets are growing. As most of the countries in the region have only one or two breweries, there are opportunities for generating above-average profits. Despite the still limited availability, the Heineken brand is regarded as the most prestigious international brand in the region. If the posi tive economic trend is sustained, the Heineken brand has good medium-term growth potential in this region. In September, Heineken reached agreement with FIFCO in Costa Rica on the acquisition of a 25% interest in Florida Bebidas, the country's only brewery, which has a 98% market share. Its brands are Imperial, Pilsen, Rock Ice and Bavaria. The company also owns a modern fruit drinks plant and is the market leader in bottled water. HEINEKEN N.V. ANNUAL REPORT 2002 30

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