T) Values and
Behaviours
1.6
A3,000
Our ways of working
Our values represent what we
stand for as a corporate citizen,
a business partner and an employer.
How we behave and how we work
together is key to our success.
JOBS ACROSS AFRICA
ARE SUPPORTED BY
OUR COMPANY
EMPLOYEES AND THEIR
FAMILY MEMBERS HAVE
ACCESS TO DIRECT
MEDICAL CARE
16 Heineken N.V.
Summary Sustainability Report 2013
MILLION
ta
Brewing a Better Future is integral to our way of working.
Health, safety, and employees' and human rights have long
been embedded in our culture and processes. Through our
Code of Business Conduct we are committed to conducting
business with fairness, integrity and respect for the law and
our values. We also have a long history of contributing to the
communities in which we operate.
Health and Safety
In production, the average accident frequency continued
to decrease significantly. However, the majority of accidents
take place outside production. Safety is therefore a high
priority amongst our senior managers and general
managers. A global safety strategy was launched as well
as several initiatives to ensure that it is systematically
addressed across the whole of the Company.
Nine people lost their lives working with or for our business.
Five of these were in Mexico, reflecting the high level of
crime-related violence. Our operation in Mexico is in regular
contact with the relevant authorities to ensure assistance in
addressing the violence, and continues taking a wide range
Accident frequency
Cases/100 FTE, HEINEKEN Production Units
2012
2011
1.16
1.25
