Enabling
our journey
34,000+
33
OPERATING
COMPANIES
REPORT OR
FACTSHEET
Other information
Brewing a Better Future will only
succeed if the preconditions for
success are defined and in place.
With our enablers, we are making
sure that our culture and organisation
can support our ambitions.
LOCAL SUPPLIERS
HAVE SIGNED OUR
SUPPLIER CODE
20 Heineken N.V.
Summary Sustainability Report 2012
Extending our influence through
our Supplier Code
We are committed to making a positive
contribution to society through our
global operations. We expect all
our suppliers to help us to fulfil this
commitment by actively supporting
and respecting our values in their
own business practice. By signing
the Supplier Code, suppliers agree to
comply with key elements of integrity,
environment and human rights. At the
end of 2012, 528 of our global suppliers
and more than 34,000 local suppliers
had signed the Supplier Code.
As part of our Supplier Governance
Procedure, we also monitor compliance
with the Code through the EcoVadis
collaborative platform. Suppliers identified
as high risk are subject to audit by a
third party. We conducted nine audits
in 2012. For eight of the audits, we
found 37 minor non-compliances, 41
major non-compliances and zero critical
non-compliances. We adopt a
continuous improvement approach
to achieving compliance, but may as
a final resort cease to do business
with non-compliant suppliers.
Building sustainability into
performance plans
We have made sustainability one
of the five merit areas in senior
managers' annual performance
appraisals. This means that
sustainability becomes expected
behaviour rather than an ad-hoc
activity linked to a short-term cash
bonus. In 2012,80% of senior
managers had sustainability targets
included in their annual performance
appraisal objectives.
Better reporting with Green Gauge 2.0
Launched in 2011the Green Gauge
scorecard allows us to monitor and
report quarterly progress on our various
sustainability initiatives at all levels of
the business. To improve efficiency and
reporting quality, we rolled out Green
Gauge 2.0 in 2012. This electronic
platform is quicker, more accurate and
tightly integrated with other existing
reporting tools within HEINEKEN.
Local sustainability reports
As part of our commitment to
transparency in reporting, in 2012
a total of 33 Operating Companies
published a 2011 local sustainability
report or factsheet. They can all be
viewed on our website.
PUBLISHED A LOCAL
SUSTAINABILITY
e
For more on how we monitor
and audit our suppliers, read
our online report.
