a 2.5 million 43 markets 75,000 Given that HEINEKEN is the world's most international premium beer brand, we have both the opportunity and the responsibility to make moderate drinking aspirational." Alexis Nasard llninnl Chief Commercial Officer Key figures adult consumers saw the Sunrise campaign launch in December 2011 relaunched the updated Enjoy Heineken® Responsibly site business cards promoted Heineken's Alert Taxis during the Rugby World Cup As an industry leader we implement a consistent, effective approach to encouraging responsible attitudes to alcohol and actively discourage abuse or alcohol. By doing so, we play an active role to support the reduction of irresponsible drinking. Enjoy Heineken® Responsibly In 2011we continued to use Heineken®, as the spearhead of our brand-related responsibility activity. HEINEKEN's'Enjoy Heineken® Responsibly' (EHR) campaign is a global initiative to inform and educate consumers about the safe and responsible consumption of alcohol. The EHR logo and website www.enjoyheinekenresponsibly.com is included on all Heineken® packaging. The website contains practical information, advice and useful guidelines about enjoying Heineken® responsibly. During 2011 the site was updated and re-launched in 43 markets and translated into 26 languages. We use major event sponsorships like the UEFA Champions League and Rugby World Cup to encourage the enjoyment of beer in moderation. Using our brands to encourage responsible consumption We look for opportunities to use our many brands to talk to consumers about enjoying our brands in moderation. We aim to have a culturally appropriate responsibility message on all our brands by 2015. 'Sunrise': making responsible consumption aspirational As part of our commitment to encourage responsible consumption, we introduced a new commercial, fully integrated within the 'Open Sunrise belongs to moderate drinkers M I Read more about the campaign and watch the commercial in our online report. Your World' global campaign. This new approach, 'Sunrise belongs to moderate drinkers', aims to make moderate consumption aspirational. Launched during the festive season to maximise the relevance, attention and impact of the message, the campaign was seen by approximately 2.5 million adult consumers across the globe via HEINEKEN's YouTube channel, Facebook fan page and Heineken.com. Our employees as ambassadors for responsible consumption All HEINEKEN companies worldwide must implement Cool@Work - our workplace alcohol information, prevention and support programme. We implement targeted communication and training using tools and methods most appropriate to local market needs. At the Rugby World Cup in Auckland, New Zealand, we actively promoted responsible drinking in bars and on taxis. Read more about our Responsible Consumption activities in the online report. Heineken N.V. Summary Sustainability Report 2011 15

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Heineken - Milieuverslag | 2011 | | pagina 17