GRI content index Products and services EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation Compliance Transport Overall EN30 Total environmental protection expenditures and investments by type Employment LAI Total workforce by employment type, employment contract and region LA2 Total number and rate of employee turnover by age group, gender LA3 Benefits provided to full-time employees that are not provided to temporary Labour/management relations LA5 Minimum notice period regarding operational changes, including whether Occupational health and safety LA7 Rates of injury, occupational diseases, lost days, and absenteeism, LA8 Education, training, counselling, prevention, and risk-control programs LA9 61 Indicator Description Reference EN27 Percentage of products sold and their packaging materials that are reclaimed by category SR 2010, Green Brewer SR 2010, Green Commerce Information not available EN28 Monetary value of significant fines and total number of non-monetary sanction for non-compliance with environmental laws and regulations SR 2010, Green Brewer EN29 Significant environmental impacts of transporting products and other goods and materials used for the organisations operations, and transporting members of the workforce SR 2010, Green Commerce Information not available and region or part-time employees, by major operations AR 2010, Key figures Sustainability Data Sheet Sustainability Data Sheet LA4 Percentage of employees covered by collective bargaining agreements it is specified in collective agreements Sustainability Data Sheet Sustainability Data Sheet LA6 Percentage of total workforce represented in formal joint management worker health and safety committees that help monitor and advise on occupational health and safety programs Sustainability Data Sheet and number of work-related fatalities by region in place to assist workforce members, their families, or community members regarding serious diseases SR 2010, Engaging Employees SR 2010, Heineken Cares Health and safety topics covered in formal agreements with trade unions Sustainability Data Sheet Heineken N.V. Sustainability Report 2010

Jaarverslagen en Personeelsbladen Heineken

Heineken - Milieuverslag | 2010 | | pagina 63