Appendix 1: Reporting basis
Scope
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Appendices
The safety and environmental data presented
in this report relate to the years 2008,2009 and
2010 for the production units of the Heineken
Operating Companies. The term 'production unit'
means breweries, maltings, cider plants, soft drink
plants and combinations of these, at which malt,
beer, cider, soft drinks and water are produced.
Packaging material plants are also in the scope
of production units covering the manufacture of
bottles and cans. The data cover the production
units of fully consolidated companies, which are
included in the financial statements. The figures
neither include distribution departments and
head offices nor joint ventures.
The volume figures presented in the environmental
section of this report, based on production,
may differ slightly from the figures presented in
Heineken's financial report, which are based on
sales. This difference is accounted for by exports
and a number of recently acquired production
units that have not yet submitted data. Newly
acquired production units are required to start
reporting directly after the first calendar year
after the date of acquisition. An exception is the
acquired beer operation of FEMSA, which have
been included in the year they were acquired.
The data presented in the sections on Green
Commerce, Engaging Employees, Heineken Cares,
Responsible Consumption and Partnerships for
Progress are derived from databases that are
available on a Global level.
Reporting systems
The maltings, breweries and soft drink plants
gather the data in accordance with guidelines and
definitions formulated by Heineken Supply Chain
based on the Global Reporting Initiative Guidelines
(G3 2006). Their reports are submitted annually
to this Group, where they are checked for
completeness, likeliness of data and accuracy.
A training course is also provided at the request
of the production units to instruct their employees
in the accurate acquisition, verification and filing of
data. Visits have been paid to selected production
units in conjunction with the Global Audit to check
the quality of the information they provide by
comparing it with invoices, measurements,
calculations, etc.
Targets
The Brewing a Better Future programme has
set long term targets for energy, carbon dioxide
emission, water and accident frequency. The base
year or year of comparison will be 2008 (2009 for
safety) and targets will be derived proportionally
with the years to 2020.
Safety reporting
The safety reporting system is used by the
production units to record accidents at their
locations and report on the consequences for
both their own staff and contractor personnel.
'Own staff includes both permanent, temporary
staff and agency personnel. Overtime is included
in the production workforce calculation. Heineken
Human Resources has defined seven parameters,
which must as a minimum be reported at local
level, to serve as the basis for measuring the
results achieved by our breweries, maltings and
soft drink plants. These results are expressed
in two performance indicators.
Environmental reporting
The purpose of environmental reporting is to
clarify the environmental effects of producing
malt, beer, cider, soft drinks and water at our
production locations as well as the packaging
material plants. These effects include depletion
of resources, emissions and nuisance. To measure
the results achieved in these areas, Heineken
Supply Chain has defined seven key parameters
for our breweries, maltings, cider plants and soft
drink plants. Performance is measured for four
parameters in terms of production, expressed in
hectolitres of beer, cider and soft drinks or tonnes
of malt, to facilitate comparison of the results.
The greenhouse effect covers C02 and refrigerant
emissions. The ozone layer depletion covers
refrigerant losses (e.g. HCFCs), acidification
covers NOx, SOx, and NH3 emissions, nutrification
covers COD, nitrogen and phosphorus in
wastewater after treatment, where discharged
into surface water. Waste management deals
with the destination of our by-products and
hazardous waste.
