Responsible and profitable waste management Several of our 140 breweries already meet our 2020 targets and we are sharing these best practices with those breweries that are not yet there. Ultimately, we want our operations to have the smallest possible emissions footprint. To this end, we are exploring ways to build breweries that are C02 neutral and breweries that use zero fossil fuels. We are also investigating how to replace fossil fuels with energy from renewable sources like sun, wind, biomass and biogas. Currently, measures are being taken at our Göss brewery in Austria and our El Gouna brewery in Egypt to establish and test a model for a 'C02 neutral' brewery. Water is crucial to both our brewing process and to the communities in which we operate. Our commitment is to decrease the amount of water we use in the brewing process, ensure the water we return to the eco-system is clean and that we do not prevent local users from gaining access to clean, fresh water for their own use. That's why we have committed to doing everything we can in the coming decade to apply the principle of water neutrality in those regions designated as water scarce. Finally, we are taking a critical look at our warehouses and offices. In 2011 we plan to map their energy consumption, so that we can start working towards specific reductions and reducing further the negative impact on the environment. 3 Scope of the numbers in this report: breweries, soft drink plants, cider plants and water plants are taken into account. Poland In order to improve its performance in relation to waste management, Grupa Zywiec in Poland implemented a sophisticated K 'w?'1 waste management programme across its w' four breweries. As a result of better processes, training, on site equipment and close co-operation with external partners, the breweries now recover and process 99 per cent of their waste. The breweries produce four kinds of residual material: spent grains, packaging waste (such as glass and metal), equipment waste (such as engine oil), and mixed household waste. In 2004, Grupa Zywiec developed a different approach to waste management. "Today, waste is segregated in special containers, waste streams are clearly monitored, and waste collection and transport has been outsourced to qualified companies. Waste is now recovered or neutralised depending on what is technically and financially feasible," says Roman Korzeniowski, director of the Elblqg brewery. The new approach also entails clear ISO-certified procedures, improvements made using the Total Productive Management System (TPM) approach and training. Employees, for example, have been taught where and how to collect waste and sub contractors have been trained to collect hazardous waste such as chemicals and lubricants. The new approach has dramatically reduced the environmental impact and the cost of waste. At the Elblqg brewery, for example, the amount of non-segregated waste was reduced from 793 tons in 2006 to 55 tons in 2010. "Waste management has even become profitable for us. In 2010, Grupa Zywiec sold its waste at a profit of EUR3 million. This is a great example of how going green can also be good business", says Roman. ic int i N v Sustainability Report 2010

Jaarverslagen en Personeelsbladen Heineken

Heineken - Milieuverslag | 2010 | | pagina 15