Safety parameters and indicators
Environmental reporting
The purpose of environmental reporting is to clarify the
environmental effects of producing malt, beer, cider and soft
drinks at our production locations. These effects include
depletion of resources, emissions and nuisance. To measure
the results achieved in these areas, Heineken Supply Chain
has defined 8 key parameters for our breweries, maltings,
cider plants and soft-drink plants. Performance is measured
for 4 parameters in terms of production, expressed in
hectolitres of beer, cider and soft drinks or tonnes of malt,
to facilitate comparison of the results.
The greenhouse effect covers C02 and refrigerant emissions.
The ozone layer depletion covers refrigerant losses (e.g.
HCFCs), acidification covers NOx, SOx, and NH3 emissions,
nutrification covers COD, nitrogen and phosphorus in
wastewater after treatment, where discharged into surface
water. Waste management deals with the destination of our
by-products and hazardous waste.
Parameters
Performance
indicators
43
Fatal accidents
Accidents resulting in permanent disability
Accidents resulting in absence from work
Days absent
Workforce
Number of complaints
Fatalities, own staff and contractor personnel
Permanent disabilities, own staff
Accidents, own staff and contractor personnel
Absence, own staff in calendar days
Expressed in Full Time Equivalents
External complaints related to nuisance
Accident frequency
Accident severity
Own staff, number of accidents resulting in absence
from work per 100 full-time equivalents (FTE)
Own staff, days absence from work per 100 full-time
equivalents (FTE)
:v.'
Fleineken N.V. - Sustainability Report 2009
