Göss Brewery to become C02 neutral Specific thermal energy consumption Thermal energy In 2009 our total specific thermal energy consumption - the amount of heat needed to produce one hectolitre of beer, soft drinks or cider - was 89 Megajoules per hectolitre (MJ/hl). Compared with the restated 2008 figure of 93 MJ/hl, this is an improvement and ahead of our target of 91 MJ/hl for 2009. To a large extent, the savings in specific thermal energy consumption have been driven by the implementation of successful energy-saving measures, such as the re-use of condensate from steam plants at our production site in Ekaterinburg (Russia) and the minimalisation of steam losses in Tadcaster (United Kingdom), Vialonga (Portugal), Bujumbura (Burundi) and Tangerang (Indonesia). The sites in Madrid (Spain) and Patras (Greece) saved a significant amount of fossil fuel through extensive optimisation of their steam boilers. Harald Raidl Master Brewer Austria MJ/hl beer soft drink cider 2012 I HI 2009 I Restated 2008 Reported 2008 2007 I Ea K.] KI Target Actual The performance data for 2009 (actual - target) relate to the companies that were part of the Heineken Company in 2008 and therefore exclude acquisitions made in 2009. The Göss Brewery in Austria has set itself an ambitious goal: to become the first 'green' brewery in Europe. In 2008, the plant launched a project which would change the heat supply in such a way that no C02 emissions are released during the brewing process. The aim is to make the brewery C02 neutral by the end of 2010. The technology involved in the project creates closed-cycles of energy at the brewery, using a variety of'green' energy sources. "The Göss Brewery already uses innovative energy concepts, such as biogas from brewing grains and waste water from our treatment plant," explains Harald Raidl, Master Brewer. "With this project, we're taking our commitment to the environment a step further by increasing our use of these energy concepts as well as introducing the use of new 'green' energy sources. These sources include solar energy and 'green' fuel for the solid matter furnace, including wood, waste labels and dried fermentation residue. In addition, the project will involve optimising the brewery's energy flows and reducing its overall energy consumption. This pioneering project is now being looked at by scientists, who are keen to find ways to implement the innovative energy concepts in other Austrian breweries. A set of'green' guidelines for Heineken's other breweries is also being produced. "The Göss Brewery is situated in a beautiful environment, so it is very clear to us that we have a responsibility to protect the natural world," adds Harald. "We're hoping our pioneering 'green' brewery becomes best practice wherever feasible." Heineken N.V. - Sustainability Report 2009 9

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