ETHICAL AND EFFECTIVE SOURCING IN POLAND CENTRALCER INTRODUCES PLASTIC BEER GLASSES ■THAT BIODEGRADE IN 3| MONTHS, NOT 300 YEA WWW.HEINEKENINTERNATIONAL.COM/SUPPLYCHAINRESPONSIBILITY We have reworked our approach to auditing. As all our approved packaging and raw materials suppliers are subject to quality audits every four years, we have now built the Supplier Code into our online audit tool. This means we require all preferred suppliers to provide us with evidence (policies and practices) on their compliance with our Code. The tool delivers a standardised supplier rating on Supplier Code compliance. What we delivered In 2008, we conducted audits at 25 per cent of our supplier base versus our target of 20 per cent. We are working towards meeting our target of full implementation of the Supplier Code in the year 2010. What we will do in 2009 Continue implementation in Western Europe and Central and Eastern Europe Start roll-out in Asia Pacific Finalise pilot in Indonesia and conduct pilot in Nigeria (originally planned for 2008) Start roll-out in the Americas and Africa and the Middle East Set long-term targets for supply chain responsibility for 2010 - 2020. «8» UMg Grupa Zywiec, Heineken's operating business in Poland began the roll out of a new Supplier Code for responsible purchasing in late 2007. The Code is designed to ensure both ethical and effective sourcing processes that reduce the risk of reputational and financial damage through the supply chain. The Code also aims to encourage suppliers that are not fully compliant to work alongside Heineken to achieve the necessary standards within three years. Once achieved, compliance with the Code will be monitored through regular audits. "Our suppliers and their sales representatives have been very cooperative during the process," says Leszek Bajdowski, head of Group Purchasing at Grupa Zywiec. "That doesn't always mean they know how to organise and present the information for us, so this is an area where we're helping them as much as we can." During the next stage of the initiative, to be implemented in 2009, support programmes will be developed to help non-compliant suppliers raise their standards. Because the suppliers are starting from different points and operate in diverse areas ranging from packaging materials and raw materials, to maintenance and services, it will be important to offer them a tailored approach. "Supply chain issues are becoming more important and our approach must be supportive and collaborative. This is the best and most mature way to raise standards generally across the supply chain," says Leszek. "I feel very positively about this initiative because it reflects well on our business in Poland." HEINEKEN N.V. SUSTAINABILITY REPORT 2008 21

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Heineken - Milieuverslag | 2008 | | pagina 23