03 Supply chain responsibility Responsible beer consumption Impact on developing markets What we said What we have achieved Our targets and commitments Integration of supply chain responsibility in supplier rating system Expansion of Supplier Code to local contracts for raw materials, packaging and promotional materials and investment goods to Western Europe, Central Eastern Europe and Africa Middle East (to be completed in 2008) Development of approach for Supply Chain Responsibility to goods other than those currently covered. Group supplier base) took place that included the requirements from the Supplier Code. The overall target of 20 per cent was therefore not met The rating of suppliers has been cancelled; hence this target was not met. Suppliers are now either approved or not A start was made in Austria, Greece and Poland and preparations have been made for further roll-out. The target of completion of the roll-out in 2008 will not be met and is now set for 2010 In the framework of local implementation, risk analyses are performed that include locally purchased goods and services. Pilot the Supplier Code in the Africa Middle East and Asia Pacific regions Finalise the implementation of the Supplier Code by 2010. Full compliance with our Cool@Work programme by all operating companies that were part of our consolidation in 2004 and adequate progress in operating companies that were acquired later than 2004 Further improvement, renewal and implementation of our electronic learning tool for responsible commercial communication Relaunch of the Enjoy Heineken Responsibly website with a more engaging visual design aimed to attract more visitors to the valuable information on responsible beer consumption Make our commitment to responsible consumption more concrete and visible than before Continue our outreach to governments on the (joint) promotion of responsible beer consumption. Five of our operating companies are yet to comply with the requirements of our Cool@Work programme, therefore our target was not met Our e-learning tool has been renewed and sent out to relevant staff The Enjoy Heineken Responsibly website was revamped and the number of visitors has increased substantially More commercial communication was branded with our Enjoy Heineken Responsibly logo and concrete activities were carried out in a number of markets Heineken signed up to the EU Forum on Alcohol and Health partnering with governments and NGOs on tackling alcohol abuse and misuse. Roll-out of locally adapted Enjoy Heineken Responsibly websites for our priority markets as part of an international responsibility campaign Offer continuous online training on the Rules for Responsible Commercial Communication All operating companies with Heineken participation greater than 51 per cent to be fully compliant with the CoolGPWork requirements. Initiate independent monitoring of the Selling Beer Safely programme aimed at beer promoters in Cambodia Encourage HIV/AIDS testing for Beer Promoters in Cambodia and facilitate free treatment to those promoters who are in need of it Roll-out of the Community Involvement Database aimed to improve the impact of operating company spend on community involvement initiatives Execution and evaluation of Employee Rights pilot project and finalisation of the preparatory phase Execution of at least one more Economic Impact Assessment (EIA) within Heineken A report was issued by CARE International outlining progress made and issues still to further address HIV/AIDS testing and treatment is available in Cambodia and beer promoters have received information on how and where to access this The Database was developed and tested in three markets and will be further rolled out in 2008 The project was postponed till 2008 due to new issues being added to the draft policy The EIA study for Rwanda was completed and work on the EIA studies for Burundi and Greece was started 100% delivery of our Selling Beer Safely code in Cambodia Reach full compliance with the implementation criteria of the Heineken Code of Business Conduct and the Heineken Whistle-Blowing Procedure Perform at least two more (EIA) studies. Participation in the UN Millennium Development Goals (MDG) project from NCDO and DSR to measure the contribution of private sector companies to the realisation of the MDGs. Heineken shared its knowledge and experiences of the EIA methodology with the organisations involved in setting up the MDG measurement tool.

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Heineken - Milieuverslag | 2007 | | pagina 5