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Safety parameters and indicators
Parameters Fatal accidents
Performance
indicators
Accidents resulting in permanent disability
Accidents resulting in absence from work
Days absent
Number of complaints
Number of external safety related incidents
Accident frequency
Accident severity
Fatalities, own staff and contractor personnel
Permanent disabilities, own staff
Accidents, own staff and contractor personnel
Absence, own staff in calendar days
External complaints related to nuisance
Incidents related to safety and environment
which had an impact outside the production
unit
Own staff, number of accidents resulting in
absence from work per 100 FTEs
Own staff, days absence from work per 100
FTEs
both their own staff and contractor personnel.
'Own staff includes both permanent, temporary
staff and agency personnel. Overtime is included
in the production workforce calculation. Group
Supply Chain has defined six parameters, which
must as a minimum be reported at local level,
to serve as the basis for measuring the results
achieved by our breweries, maltings and soft
drink plants. These results are expressed in two
performance indicators.
Environmental reporting
The purpose of environmental reporting is to
clarify the environmental effects of producing
malt, beer and soft drinks at our production
locations. These effects include depletion of
resources, emissions and nuisance. To measure
the results achieved in these areas, Group
Supply Chain has defined 7 key parameters for
our breweries, maltings and soft-drink plants.
Performance is measured for 4 parameters in
terms of production, expressed in hectolitres of
beer and soft drinks or tonnes of malt, to facilitate
comparison of the results.
The eco management system comprises of the
following subjects: local environmental policy,
environmental management system, legal
compliance, violations of law, environmental
fines, environmental complaints, environmental
accidents, reliability of reporting. The greenhouse
effect covers C02 and refrigerant emissions. The
ozone layer depletion covers refrigerant losses
(e.g. HCFCs), acidification covers NOx, SOx, and
NH3 emissions, nutrification covers Chemical
Oxygen Demand (COD), nitrogen and phosphorus
in waste-water after treatment, where discharged
into surface water. Waste management deals
with the destination of our by-products and
hazardous waste.
Heineken N.V. Sustainability Report 2007
