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foreword
Contents
IFC Foreword
02 What we said - what we have done
04 About this report
06 Energy
07 Our objectives
07 Our strategy
08 Activities in 2007
09 Performance in 2007
11 What we will do in 2008
12 Water
12 Our objectives
13 Our strategy
13 Activities in 2007
14 Performance in 2007
14 What we will do 2008
15 Safety
15 Our objectives
16 Our strategy
16 Activities in 2007
17 Performance in 2007
18 What we will do in 2008
19 Agriculture
19 Our objectives
20 Our strategy
22 Activities in 2007
22 What we will do in 2008
23 Supply chain responsibility
24 Our objectives
24 Our strategy
24 Activities in 2007
24 Performance in 2007
24 What we will do in 2008
26 Responsible beer consumption
26 Our objectives
26 Our strategy
28 Activities and performance in 2007
30 What we will do in 2008
31 Impact on developing markets
31 Access to Health Care
34 Corporate citizenship
35 Employee rights
35 Business ethics
38 Local economic impact
38 Millennium development goals
39 Executive Committee members
40 Appendices
40 Appendix 1: Assurance Report KPMG Sustainability B.V.
42 Appendix 2: Reporting basis
46 Appendix 3: Overview environmental performance
48 Reference information
Jean-Francois van Boxmeer
Chairman Executive Board/CEO
We live in a fast-changing world. We operate in an
industry in which new issues emerge before old
ones are solved. Understanding how to build
a business, that can grow sustainably and make
a contribution, is a challenge that successive
generations of Heineken management have been
addressing, since the Company was founded
nearly 150 years ago.
Today though, we are luckier than our predecessors.
We have the benefit of more than a hundred years
of science and experience. Today's generation
of Heineken management knows more about our
impact on society, understands more and is able
to deliver more in this regard, than any before it.
With our acquisition of key parts of the Scottish
Newcastle business, I am pleased to say that
we will welcome into Heineken, individuals who
have helped to build a strong reputation for
citizenship and sustainability. My colleagues
and I are looking forward to sharing ideas and
learnings in order to build a stronger business
and social agenda.
This report helps us to explain our social agenda
as well as our achievements against it. The explicit
focus on seven areas last year was a significant
step in the transparency of our operations and
received positive feedback from many groups
of stakeholders. Real, two-way communication
between our stakeholders and Heineken is crucial.
That is why in 2008, we will continue to actively
seek dialogue with stakeholder groups across
these seven focus areas.