Safety J new safety standards for What we said Our objectives Our strategy Activities in 2007 Performance in 2007 What we will do in 2008 15 16 16 17 18 activities Increase in our efforts to reduce an accident frequency to a maximum of 2.0 cases per 100 Full-Time Equivalents (FTEs) in 2008 A decrease in accident severity to 40 lost days per 100 FTEs by the end of 2008. The safety of those who work in and near our operations has to be paramount. It is a basic requirement that an employer provides a safe working environment and that a set of rigorous rules and policies are in place to govern this and to minimise accident frequency and severity. We also care about the communities in which we operate. In this respect, being a good citizen means both the prevention of incidents that could endanger the health and safety of our neighbours as well as the reduction of nuisance caused by our activities. The data in this section relates to the production sites (breweries, soft drink plants and maltings) where Heineken has technical control. The data though exclude our facilities in Gastein (Gasteiner, Austria, in 2007), Bad Brambach, Donaueschingen, Karlsruhe, Chemnitz, Kulmbach, Plauen, Wiirzburg and Rosenheim (Brau Holding International, Germany) that did not submit a report. Collectively, these facilities represent less than 1 per cent of the total group volume. Our objectives We strive continuously to improve our safety performance. We set measurable targets for accident frequency and severity in the production area with a three-year horizon. Improvements have to be realised by the training of our employees and the mandatory implementation of the safety pillar under TPM. Our targets are: An accident frequency below 2 cases per 100 Full Time Equivalents (FTEs) Accident severity of maximum 40 lost days per 100 FTEs. Heineken N.V. Sustainability Report 2007

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Heineken - Milieuverslag | 2007 | | pagina 17