Safety parameters and indicators Environmental reporting The purpose of environmental reporting is to clarify the environmental effects of producing malt, beer and soft drinks at our production locations. These effects include depletion of resources, emissions and nuisance. To measure the results achieved in these areas, Group Supply Chain has defined seven key parameters for our breweries, maltings and soft-drink plants. Performance is measured for four parameters in terms of production, expressed in hectolitres of beer and soft drinks or tonnes of malt, to facilitate comparison of the results. The eco management system comprises of the following subjects: local environmental policy, environmental management system, legal compliance, violations of law, environmental fines, environmental complaints, environmental accidents, reliability of reporting. The greenhouse effect covers C02 and refrigerant emissions. The ozone-layer depletion covers refrigerant losses (e.g. HCFCs), acidification covers NOx, S0X, and NH3 emissions, nutrification covers Chemical Oxygen Demand (COD), nitrogen and phosphorus in waste-water after treatment, where discharged into surface water. Waste management deals with the destination of our by-products and hazardous waste. Parameters Fatal accidents Own staff and contractors' personnel Accidents resulting in permanent disability Own staff Accidents resulting in absence from work Own staff and contractors' personnel Days absence Own staff, in calendar days Number of external nuisance complaints External complaints related to nuisance Number of safety-related incidents Incidents related to safety and environment which had an impact outside the production unit Performance indicators Accident frequency Own staff, number of accidents resulting in absence from work per 100 full-time equivalents Accident severity Own staff, days' absence from work per 100 full-time equivalents Heineken N.V. A Q Sustainability Report 2006 O

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Heineken - Milieuverslag | 2006 | | pagina 45