Foreword
Contents
Heineken is proud to be one of the world's leading
independent brewers. We create value and
enjoyment for millions of people by brewing,
marketing and selling some of the highest quality
beers available today.
Our success comes with a wide range of
responsibilities, to many specific stakeholder
groups and to society in general. Meeting our
responsibilities means more than simply stating
our intentions - it also leads to action.
We cannot solve every problem. Instead, we must
focus our attention on areas where we can make
the most significant positive impact. Selecting
these areas and prioritising the issues we face are
tough challenges, particularly because Heineken
encourages its employees to be ambitious and to
excel in everything they do. In no small part, this
is why we have been a highly successful company
for more than 140 years.
However, we believe that any business that sets
itself high ambitions must exercise absolute focus.
This attitude is central to the way we manage
every aspect of our business in Heineken.
We start the process of prioritising our actions by
recognising that some of our activities have an
impact on the environment and the communities
in which we operate. This impact can be both
positive (for example our contribution to economic
development) or negative (for example the abuse
of our products or our consumption of scarce
natural resources). At the same time, the business
environment in which we operate has an impact
on our company, for instance through regulatory
frameworks and environmental permits.
As a responsible business, determined to achieve
long-term sustainability in our business processes,
we manage our impacts because we believe that
IFC
Foreword
02
What we said - what we have done
04
Our targets and commitments for 2007 and beyond
05
About this report
07
Energy
07
General
09
Climate strategy
10
Thermal energy
11
Electricity
11
Ozone-layer depleting substances
12
Water
12
Water strategy
13
Performance
14
Safety
14
Safety in production
17
Safety data of production units
17
Safety of installations
19
Agriculture
19
Availability
20
Food safety in the supply chain
22
GMO
22
Environmental aspects
23
Supply chain responsibility
23
Activities in 2006
25
Planned activities in 2007
27
Responsible beer consumption
28
Alcohol and work
29
Commercial communication
30
Enjoy Heineken Responsibly
32
Impact on developing markets
32
Access to healthcare
34
Corporate citizenship
35
Employee rights
36
Local economic impact
38
Millennium Development Goals
40
Appendices
40
Appendix 1: Assurance Report KPMG Sustainability
42
Appendix 2: Reporting basis
46
Appendix 3: Environmental data on production units
48
Reference information
