Safety data of production units Heineken Group* Safety of installations The Heineken Company has standards for the design of brewery equipment to help ensure safe and environmentally friendly installations. Knowledge and good practices are collected and communicated to continuously improve our performance. Industrial processes will always give rise to some nuisance for the neighbouring local communities. Our production units have procedures in place to reduce nuisance caused by, for example, noise and odour emissions. Despite our efforts, incidents have happened and complaints were filed. The number of complaints as registered by our units decreased from 84 in 2004 to 55 in 2006. In 2006, 21 incidents were reported. In seven of those cases, fines were paid totalling €357,764. The incidents relate most often to waste-water issues; there were 12 cases, ranging from exceeding effluent limitations to smell problems, a caustic spill and blockage of a storm water sewer. In addition, five ammonia-related incidents were reported (leakages and smell). Two cases of soil contamination have been reported: in one case it concerned small oil spills which were cleaned directly and the other case a cleaning agent contaminated the soil. The latter case is still under investigation. Parameters (absolute values) Unit 2004 2005 2006 2007 2008 2009 Fatalities of company personnel Cases 2 2 0 Fatalities of contractor personnel Cases 2 0 1 Permanent disabilities of company personnel Cases 2 2 3 Fatalities of company personnel in commuting Cases 1 2 2 Parameters (absolute values) Accidents of company personnel Cases 728 662 677 Accidents of contractor personnel Cases 90 101 84 Lost days of company personnel Days 15,730 13,582 15,490 Production workforce (FTEs) FTEs 22,728 22,129 24,936 Performance indicators (average values) Achieved Targets/Guides Accident frequency Cases/100 FTE 3.2 3.0 2.7 Targets accident frequency Cases/100 FTE 2.7 2.1 2.0 1.6 Accident severity Days/100 FTE 69 61 62 Guide values accident severity Days/100 FTE 49 42 34 31 Excluding data from Tempo Beer Industries (Israel), Commonwealth Brewery (Bahamas), Brau Holding International (Bad Brambach, Donaueschingen, Karlsruhe, Chemnitz, Kulmbach, Plauen, Rosenheim and Wurzberg, Germany). Heineken N.V. SustainabiIity Report 2006

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Heineken - Milieuverslag | 2006 | | pagina 19