Safety data of production units
Heineken Group*
Safety of installations
The Heineken Company has standards for the
design of brewery equipment to help ensure
safe and environmentally friendly installations.
Knowledge and good practices are collected
and communicated to continuously improve our
performance. Industrial processes will always
give rise to some nuisance for the neighbouring
local communities. Our production units have
procedures in place to reduce nuisance caused
by, for example, noise and odour emissions.
Despite our efforts, incidents have happened and
complaints were filed. The number of complaints
as registered by our units decreased from 84 in
2004 to 55 in 2006.
In 2006, 21 incidents were reported. In seven of
those cases, fines were paid totalling €357,764.
The incidents relate most often to waste-water
issues; there were 12 cases, ranging from
exceeding effluent limitations to smell problems,
a caustic spill and blockage of a storm water
sewer. In addition, five ammonia-related incidents
were reported (leakages and smell). Two cases of
soil contamination have been reported: in one
case it concerned small oil spills which were
cleaned directly and the other case a cleaning
agent contaminated the soil. The latter case is
still under investigation.
Parameters (absolute values)
Unit
2004
2005
2006
2007
2008
2009
Fatalities of company personnel
Cases
2
2
0
Fatalities of contractor personnel
Cases
2
0
1
Permanent disabilities of
company personnel
Cases
2
2
3
Fatalities of company
personnel in commuting
Cases
1
2
2
Parameters (absolute values)
Accidents of company personnel
Cases
728
662
677
Accidents of contractor personnel
Cases
90
101
84
Lost days of company personnel
Days
15,730
13,582
15,490
Production workforce (FTEs)
FTEs
22,728
22,129
24,936
Performance indicators (average values)
Achieved
Targets/Guides
Accident frequency
Cases/100 FTE
3.2
3.0
2.7
Targets accident frequency
Cases/100 FTE
2.7
2.1
2.0
1.6
Accident severity
Days/100 FTE
69
61
62
Guide values accident severity
Days/100 FTE
49
42
34
31
Excluding data from Tempo Beer Industries (Israel), Commonwealth Brewery (Bahamas), Brau Holding International (Bad
Brambach, Donaueschingen, Karlsruhe, Chemnitz, Kulmbach, Plauen, Rosenheim and Wurzberg, Germany).
Heineken N.V.
SustainabiIity Report 2006