What are our conclusions?
Based on the work undertaken we conclude that:
the information in the sections 'Integrity',
'Supply-chain responsibility', 'Alcohol and
society', 'Alcohol and work' and 'Reporting
process' as specified under 'scope' above is
the 2004 and 2005 performance data and trend
explanation for the key performance indicators
in the sections: 'Environmental performance'
and 'Safety' (thermal energy and electricity
consumption, and related C02 emissions, water
consumption, non-recycled industrial waste, and
accident frequency) are fairly stated.
What else did we observe?
Without affecting the conclusions presented above,
we would like to draw readers' attention to the
Since publishing the Sustainability Report 2002-2003
Heineken has further developed the environmental
and safety data reporting system for the production
locations into a structured data management
system. A key area for attention is the further
improvement of the data quality and internal
controls related to safety information. We support
the further integration of safety, health and
environmental performance results into business
management processes under the Heineken World
Class Manufacturing programme.
In the social area Heineken has further developed
their focus and the development of performance
indicators to track the status of the local
transposition of the Code of Conduct, roll-out of the
Whistle Blowing procedure, and issues related to
alcohol. Key areas for attention are improving the
quality of the data collection process in the social
area, and the further integration of social aspects
into the business processes.
We provide our detailed observations and areas
for improvement in a separate report to Heineken
KPMG Sustainability B.V.
Prof. dr. George Molenkamp, Director
Amsterdam, 13 April 2006
Heineken N.V. - 2004/2005 Sustainability Report