We want to increase sustainability in a way which supports the long-term health, safety and well-being of our employees, consumers, customers and the communities in which all our stakeholders live and work. Health Introduction Over the years, Heineken International Health Affairs has developed and deployed many different initiatives and activities through its social responsibility programme. In our previous Sustainability Report we explained the role of this team in greater detail. Here, we provide an update on our performance as a business, focusing on areas in which we have taken further steps to improve the health of our employees and their dependants. Our employee clinics provide a large number of services, including antenatal services and health monitoring for children under five. We work with a number of other institutions, contributing to better health standards at national level. In the safety section of this report, we comment on the number of employee fatalities in our production areas. In addition to these two fatalities, in 2005 a further four colleagues lost their lives while working for Heineken: two colleagues were killed in road accidents, one colleague drowned in the swimming pool of one of our guest houses whilst attending a training course and one colleague died of the consequences of a shooting accident. Road accidents are now the primary cause of fatalities in our company and our prevention activities are focused on addressing this fact. Combat of HIV/AIDS, Tuberculosis and Malaria Over the past two years our HIV/Aids policy has been developed and rolled out further. The management system has been set up in partnership with the NGO, Pharmaccess Foundation, ensuring that appropriate protocols and standards on voluntary testing, counselling and therapy are used. Twice-weekly telephone conferences and follow-up contacts are carried out. Information on policies and practices is shared with other multinational companies and NGOs. Currently, over 8,000 voluntary HIV tests have been carried out within Heineken, of which 5,500 were completed during the period 2004-2005. Of 370 patients identified as sero-positive, 230 are currently receiving free HIV treatment. The remaining patients do not require treatment yet. Our HIV/AIDS programme has been expanded beyond Africa into Surinam. Here it will become local and regional best practice for Heineken and will serve as an example for other companies in the country. Tuberculosis (TB), specifically the multi-drug resistant type, poses a health threat to our staff around the world, particularly those working in Russia. We are developing a standardised approach for detection, working with other companies if necessary. One of our Group Medical Advisers has Elnara Ossipova, HR Manager at Dinal, at Zheti Kazyna, Almaty, Kazakhstan. Ossipova now wants to include a small video section as well where employees can access some of the latest films in English to watch at home. The main challenge, she explains, will be to find materials to fill the shelves. "It's going to be a slow process and in case you're wondering - yes, we will accept book and film donations!" To help address this, Elnara Ossipova recently set up a small library in the building's training room. "The books or comic strips people are looking for aren't always available on the market in Kazakhstan so we try and share what we have. I've asked all our managers to bring along interesting books in English for the library if they no longer need them themselves." The library appeal Reading and listening practice is crucial to any foreign-language learning experience. However, getting hold of English-language books and other reading materials in Kazakhstan can be difficult and expensive. Heineken N.V. - 2004/2005 Sustainability Report

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Heineken - Milieuverslag | 2004 | | pagina 49