Our core value of respect requires that we listen carefully to the opinions voiced by our employees and external stakeholders and that we understand their expectations as part of our decision-making process. Providing stakeholders with relevant, transparent and timely information is important because it enables them to form realistic expectations of our business. I believe that organisations can only survive in the long term if they conduct their business in a manner that earns acceptance from, and adds value to, society. It is crucial therefore that we expand and maintain mechanisms and channels that allow two-way dialogue between our business and our stakeholders. Over the coming years seeking feedback and opinions and building structures that facilitate this will be critical elements of our sustainability agenda. I am fully committed to playing an active role in ensuring that this happens. Sean O'Neill Group Corporate Relations Director Open dialogue Heineken N.V. - 2004/2005 Sustainability Report

Jaarverslagen en Personeelsbladen Heineken

Heineken - Milieuverslag | 2004 | | pagina 15