SOCIAL SUSTA INABILITY
Caribbean. In Asia, in contrast, the accident frequen
cy increased in 2003.
The number of accidents involving contractors
increased sharply, which can be explained partly by
the volume of construction work at several new
breweries. Other accidents were caused primarily by
individuals disregarding safety regulations, despite
our efforts to ensure strict compliance.
Two Heineken production units won awards for
their safety performance. Our brewery in Sampang
Agung (Indonesia) was presented with an award for
its accident-free record in 2002, at a ceremony
attended by President Megawati, while our brewery
in Elblag (Poland) won first prize in a national safety
competition for companies employing over fifty
people. The Elblag brewery also obtained safety
certification under the OSHAS 18001 standard.
Disability and absence
The accidents at all consolidated Heineken compa
nies are summarised in the table below. Improved
recording in 2003 has also produced more reliable
figures for prior years, but there is still room for
improvement in the quality of recording by some
production units. The 2002 figures for one production
unit, which could not be verified last year because
there was a civil war in progress, have now been
checked and corrected, which has had a material
effect on the safety indicators. The previously report
ed figures for 2002 have been kept as they were, and
this fact needs to be taken into account in interpret
ing the figures.
As noted last year in our interim report, there were
a number of fatal accidents in 2002. Recording of
fatal accidents was extended in 2003 to include non-
production personnel, such as those working in office
jobs or commercial functions. There were no fatal
accidents at work involving production personnel in
2003, but one production worker in Italy died in a
road accident while travelling between home and
work and a further seven employees from non-pro
duction departments lost their lives while travelling
on company business or to or from work. Four of
these fatal accidents occurred in Europe, three in
Africa and one in Asia.
Overall, the number of accidents was lower in 2003
than in previous years, but there was no reduction in
the number of accidents resulting in disability, which
remained unchanged at 15. The most common caus
es of disability are injuries due to falling and loss of
fingers. Accident severity increased from 81 days per
100 FTEs in 2002 to 82 days in 2003.
4.7 Health
Heineken International Medical Services develops
many activities in the field of preventive and curative
healthcare for their employees and their immediate
Accidents involving production unit employees worldwide
Fatal accidents:
own personnel
contractors' personnel
travelling to or from work
Accidents resulting in disability
Total accidents:
own personnel
contractors' personnel
Days lost (own personnel)
Full-time equivalents
2001 2002 2003 2004 2005 2006
2
2
0
1
1
0
1
2
1
24
15
15
1,168 1,007* 679
41 48 82
16,682 16,073 16,244
21,199 19,852 19,697
Indicators Actual Target
Accident frequency per 100 FTEs (own personnel) 5.5 5.1* 3.5 2.8 2.5 2.2
Accident severity in days lost per 100 FTEs (own personnel) 79 81 82 53 44 40
Adjusted: total accidents 736 and accident frequency 3.7 per 100 FTEs
TOWARDS SUSTAINABILITY
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