THE HEINEKEN COMPANY
1.6 Our commitment
Heineken is working constantly to improve its sustain-
ability performance. In this report, we identify the
areas in which we aim to make further progress in the
next two years and beyond. They are:
Economic sustainability
Implementation of a stakeholder management
system.
Implementation and publication ofourCodeof
Business Conduct.
Reduction in accident severity to 40 working days
lost per 100 FTEs by 2006.
Worldwide implementation of our policy on beer
promotion girls within the business units which
operate under Heineken's direct responsibility.
Adoption of a structural approach to supply-chain
responsibility.
Familiarisation of new operating companies with
Heineken's alcohol policy.
Environmental sustainability
Reduction in the number of breweries using more
than our benchmark of seven hectolitres of water per
hectolitre of beer.
Reduction in the number of breweries discharging
untreated waste water.
Completion of our waste-water treatment plant
building programme by 2012 at the latest.
Improved recycling of co-products.
Specific energy consumption 15 per cent lower by
2010 compared with 2002.
Reduction in specific C02 emissions to 11.2 kg per
hectolitre of beer by 2006.
Improved reporting of C02 emissions.
Social sustainability
Closer employee involvement in the company.
Reduction in accident frequency to 2.2 per 100 FTEs
by 2006.
Conflicts of interest
Heineken expects employees to avoid conflicts between business
and personal interests and to refrain from giving or receiving
personal gifts which might jeopardise the integrity of business
decisions.
Competition
Heineken believes in the principle of fair competition. It is Heineken
policy, supported by information programmes, to ensure that
employees understand the competition legislation and conduct
themselves accordingly.
Corruption
Heineken takes the view that corruption must be eliminated from
society and operates a corruption reduction and prevention policy,
supported by information programmes.
Environment
It is Heineken's policy to treat the environment with due care, paying
particular attention to the consumption of raw materials, water,
energy and other resources within its processes and minimising the
discharge of waste materials into the environment.
Compliance
It is everyone's responsibility to interpret these principles correctly.
Each Heineken company is responsible for communication, resource
development, individual advice and monitoring on compliance issues.
The Executive Board of Heineken N.V., managing directors, general
managers, corporate directors and local management teams in the
operating companies all bear a special responsibility, being required
both to act as an example and to initiate and evaluate activities.
No employee will suffer adverse consequences from bringing an
actual or suspected infringement of these principles to the attention
of a senior manager and they are encouraged to do so.
TOWARDS SUSTAINABILITY
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