Al,
Introduction
Safety
Heineken published its most recent biennial Safety, Health and Environment Report 2000-
2001, covering the activities and environmental performance of its breweries, maltings
and soft-drink plants world-wide. In that report, coverage of our safety performance was
confined to Europe and the information on our activities relating to health was focused
on Africa. In this report, coverage is extended to all production units world-wide.
Also in our 2000-2001 report, we defined our corporate values and business principles
and introduced our Responsibility Management Programme, which embodies the response
of Heineken to the challenge of sustainable development. The initial findings and results of
this programme will be published in our next report.
We regret to report two fatalities of company personnel and the fatality of one con
tractor in 2002, one in an accident involving a forklift truck in Cagliari (Italy) and the
otherfatality as the result ofa brain haemorrhage in Elblag (Poland). The contractor
was killed in Lagos (Nigeria) when a vessel containing disinfectant failed. We also
regret the death of two employees in traffic accidents when commuting to work,
one in Kinshasa (Democratic Republic of Congo) and one in Lae (Papua New Guinea).
This report includes, for the first time, accident data for production units all over
the world. Since last year's report covered only the European production units, this
was the first time many plants outside Europe were required to submit accident data.
Because they have only recently started reporting this information in accordance
with the corporate definitions, there is still room for improvement in the reliability of
the data they provide. In a few cases, local circumstances (civil war) prevented us
gathering or verifying the data. The overall accident severity increased from 79 in
2001 to 81 days per 100 FTE's in 2002. The high severity scores at several plants were
due to.a small number of cases requiring a long recovery time, a few of which ended
in permanent disability. Both the severity and frequency of accidents have decreased
significantly at several African production units over the past three years, as a result
of paying greater attention to safety and encouraging people to use the personal
protective equipment supplied. The improvements in Africa are the main contribu
tion to the decline in the overall accident frequency by 7% in 2002. The substantial
reduction in the accident frequency reported by the Bujumbura brewery is attributed
to the success of efforts to prevent alcohol abuse at work.
J fM P-> la Sd
UPDATE
The 2000-2001 Safety, Health and Environment Report is available on our website www.heinekeninternational.com
UPDATE
HEINEKEN REPORT SAFETY, HEALTH ENVIRONMENT UPDATE 2002
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